Bruna Fernandes Email & Phone Number

Vejle, Dk

Legoland, Billund

- Leading the team to achieve the target results- Technical and interpersonal problem-solving- Building positive relationships and managing stakeholder needs- On-boarding of new staff members

Legoland, Billund

- Communicating with guests from all over the world and understanding their needs- Providing the best customer service by having personalized engagement, good explanation of the products, and a quick problem-solving attitude - Deep knowledge of the digital product and effectively explaining how the guests could use it- Achieving sales targets by engaging with guests and applying different selling techniques

Bucharest, Romania

- Researching, planning, implementing, and evaluating monthly raising awareness campaigns about societal issues with +10.000 people reached- Project management methodology- Social media management and content creation (copy, photo and video editing)- Researching and developing one Erasmus+ project for funding- Promoting the Erasmus+ program through 2 webinars and 4 workshops with +150 young people, conducted in both online and offline formats

Aveiro Area, Portugal

- Welcoming and managing patients' appointments- Organizing the schedule and other administrative tasks- Keeping the area tidy and managing office supplies’ stock- Supporting the on-boarding of new employees

Master'S Degree, Political Science

Dissertation: "Morality policies in Portugal - The political debate about the law of self-determination of gender identity" Methodology.

Bachelor'S Degree, Anthropology

Activities and Societies: Member of the Anthropology Students' Association for 2 years Throughout my study curriculum, I got hands-on.