• Working as a volunteer in the Dublin Entrepreneurship Committee of the Grupo Mulheres do Brasil (Women of Brazil Group), directly collaborating with the SprintYou program.• SprintYou program supports the professional and personal development of Brazilian women who wish to enter the Irish job market.

• Overseeing sales and purchase invoicing, as well as debtors and creditors management, using SAGE and XERO accounting software.• Preparing and managing bank reconciliations to ensure accuracy in financial reporting.• Handling the on-boarding process for new suppliers and managing relationships with vendors.• Managing Accounts Payable and Receivable, including weekly payment and receipt analysis, and forecasting future transactions to maintain cash flow.• Assisting in the preparation of annual financial statements and providing support during audits.• Supporting the preparation of annual accounts and VAT returns to ensure compliance with tax regulations.• Managing employee records, payroll, and time data to facilitate accurate payroll processing and timely tax reporting for multiple countries, including Ireland, France, the UK, and the US.• Addressing general finance-related queries and providing support to other members of the finance team

• Managerial activities in store Management, guiding employees in the execution of their activities, aligning them with the store´s guidelines, as well as monitoring individual performance.• Team coordinator of 7 employees overseeing the performance and training professional of employees.• Reconciling till the end of every week shift and generating accurate till reports for each register.• Preparation of planning and programming rosters, other staff management and store support. • Assisting with marketing processes, providing and analysing reports products and making sure whit products need to be in evidence.

• Assisting with till closing processes, collecting cash bags, analysing reports and making sure the amount of cash is aligned. • Assisting with rosters, other staff management and office support.• Processing customer orders/changes according to management department procedures.

• Providing excellent customer service - face to face, answering phone calls and email, constantly assisting clients (B2C) within a multilingual environment.• Identifying and assessing customers’ queries to achieve satisfaction and targets.•

• Delivering the highest quality auditing services to Tesco Stores.• Collaborating as part of a team to plan engagement objectives and an annual inventory strategy that complies with professional standards and appropriately addresses risk.• Developing and maintaining proactive working relationships with Tesco, ensuring they are informed and always satisfied during the audit process and throughout the inventory.• Researching and solving technical queries from clients.

• Played a key role aligned with the sales department posting invoices and key information on the ERP System.• Performed negotiations with customers and suppliers (B2B and B2C) in order to speed the buying process and increase sales. • Analysed pendencies, and red flags and was responsible for managing the charge and risk processes in order to improve turnover and cash flow. • Assisted with the month-end close process (balance sheet and profit and loss), prepared reports and participated in presentations with the senior management.• Acted as the main point of contact for risk management affairs between the three units and the head office. • Assisted the financial department in solving problems related to debts, gas gallons collection, registration status and risk management.• Followed the company’s "Self Assessment Program" policy and implemented the new policy in the three units.Achievements• Successfully implemented the "Risk Management project" which allowed quicker and more effective protocols and receipts approvement as well as decreased risks. • Improved the financial statement close process through a reduction in timelines, and an increasing the quality of the output.• Built strong working relationships with suppliers and staff to ensure issues and queries are resolved.• Increased company’s revenue results by resolving contractual issues with clients and internally with the team. • Participated in several ‘continuous improvement’ initiatives in the company. • Re-organized documents and collected signations (letter of guarantee) of 100% of the company’s clients being responsible for renegotiations and reducing risks. • Successfully promoted twice within the company.

• Assisted with the recruitment end-to-end processes – job posting, sourcing, screening, test application, feedback, and offer stages. • Assisted the HR Senior Management with general tasks – hires, sick leaves, attendances, onboarding processes, lay offs, payroll and others.• Managed staff relations, reports, KPIs and participated in internal/external audits.• Acted the company’s representative in labour legal audiences in court. • Supported the legal area with provision of defense subsidies. • Developed corporate actions, guidelines and policies for Human Resources, updated documents for audit and Internal Communication.• Managed the Talent Development Personal and professional activities, training, action plan, and program content.Achievements• Implemented new training initiatives to align all employees with the company’s goals and metrics achieving 100% of staff under training processes.

• Managed invoices for bottled and bulk products of the Oil & Energy industry.• Supported financial, sales and other departments as required. • ORACLE and SALESFORCE Systems operation.