Bruna Oliveira Email & Phone Number

State Of São Paulo, Brazil

São Paulo, São Paulo, Brazil

Structured the Strategy area, leading the strategic planning process, defining key initiatives, and ensuring execution within the PMO and across the company. Developed methodologies, processes, and an operational model aligned with company objectives and maturity level to ensure strategy execution and monitoring of KPIs.In a dynamic environment, ensured.

São Paulo, São Paulo, Brazil

In addition to PMO management, established two dynamic Customer Experience teams from scratch: one focused on driving innovation, and the other on incremental improvements. This was the company’s first structured initiative aimed at fostering customer centricity and mapping customer journeys, particularly in digital products. The role was critical in.

Sao Paulo, Sao Paulo, Brazil

Responsible for establishing and leading the Project Management Office (PMO) at BMG Seguros, customizing it to meet the company's specific needs in a dynamic, ever-evolving environment. Developed innovative strategies and efficient processes to drive organizational growth, ensuring excellence in project management. The role was critical in aligning PMO.

São Paulo Area, Brazil

• Led the local team to deliver strategic projects as a direct report to the LATAM COO. Collaborated closely with business areas, product, and engineering teams to identify opportunities and implement high-value projects.
• Achieved a 17,7% YoY growth in Brasil as of May 2020

São Paulo, São Paulo, Brazil

• Management of software and strategic projects to consolidate the company in the local insurance market. Actively engaged in the expansion and launch of new products in the Middle Market segment reaching an average.
• Established project methodology and portfolio management
• Implemented cost control and benefit tracking

São Paulo, São Paulo, Brazil

Management of internal projects focused on the optimization of existing processes and resources necessary to the Application Hosting team, aiming to increase performance and to obtain satisfactory compliance levels in audits.Preparation and presentation of business cases to the approval board, addressing the major difficulties, causes of rework.

São Paulo Area, Brazil

Assignment in an internal unit of client prospecting and structuring of complex proposals for transformational projects with high added value.Partnered with the unit director as an operational facilitator, responsible for defining and refining the methodology used by the area, monitoring of bids, analysis of metrics, historical data and trends, operational.

São Paulo Area, Brazil

Position of direct support to the ITS Delivery leader in executive and operational matters. This area comprises 325 professionals divided into 11 managers, whose mission is to deliver service projects.Within the executive sphere, support to the leader of the area in preparing and conducting meetings, production of presentations and reports, consolidation.

São Paulo Area, Brazil

IT project management for external clients based on PMI's best practices and also on corporate internal processes, aiming delivery excellence and financial results. Focus on but not limited to the management of stakeholders, scope, vendors, communication, quality and financial control. Execution and conclusion of hardware implementation projects of.

São Paulo Area, Brazil

Support to the Project Management team through the scheduling of workshops and career development monitoring. Preparation of reports and surveys on demand, management of the Lotus Notes Server with backup e-mails and files used by the team and assistance to new employees in their first days at the company. Participation in resource allocation activities.

Orlando, Florida Area

Working program on Walt Disney World to foreign college students, during the holidays of the country of origin. Acted on multiple activities at Electric Umbrella restaurant, inside Epcot Center, with focus on customer support. Attended several Quality Management trainings during the stay as per Walt Disney Customer Service training program.

Master Of Business Administration - Mba, Financial Management

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Acting Course