Bruna Reis Da Cruz Email and Phone Number
As a Psychology Student, with a passion for understanding and enhancing human experiences, and a dedicated professional in Customer Success, I've honed my skills in leading with a personal connection commited to build strong client relationships.My journey is about showcasing impressive achievements through data-driven strategies, all while demonstrating real-world application and empathy.Combining my interests in Psychology and CS, I strive to display versatility and to apply Psychology insights to drive satisfaction and loyalty with a User Centered approach. I believe in clearly articulating my contact intentions, improving User Experience and ensuring every interaction is purposeful and meaningful.I bring experience in direct customer interaction, with strong communication skills in both English and Portuguese languages.I'm on a journey of personal and professional growth, eager to add value and explore fresh opportunities. Let's connect and share all these possibilities together! 🌟
Yellowling
View- Website:
- yellowling.com.br
- Employees:
- 9
-
Head Of SalesYellowlingState Of Santa Catarina, Brazil -
Costumer Success ManagerYellowling Jul 2023 - PresentResponsible for developing and maintaining relationships with customers to ensure satisfaction and promote loyalty. Understanding customer data, crafting plans, and managing Customer Success (CS) initiatives. Implementation of Net Promoter Score (NPS) strategies, catering to Business-to-Consumer (B2C) dynamics, and detailed data analysis for informed decision-making. -
Brazilian Id Making AttendantPolícia Científica De Santa Catarina Nov 2021 - Jul 2023Itajaí, Santa Catarina, BrazilThird-party employee by Orbenk LTDA, providing direct customer services and information delivery to the public, creating and verifying registrations in the Integrated Public Security System, collecting fingerprints and photos for the production of Identity Cards. -
Psychology InternScientific Police Jun 2021 - Nov 2021Itajaí, Santa Catarina, BrazilPsychology Intern, providing direct customer services and information delivery to the public, creating and verifying registrations in the Integrated Public Security System, collecting fingerprints and photos for the production of Identity Cards. -
Bilingual ReceptionistNavega Beach Palace Hotel Mar 2020 - Apr 2020Santa Catarina, BrazilWelcoming and attending to guests and crew members (both Brazilian and foreign), performing check-in, check-out, and walk-in procedures, auditing, charging restaurant expenses, managing cash flow, among other duties.
Bruna Reis Da Cruz Education Details
-
Psychology -
Proficiency - W12 -
High School Diploma
Frequently Asked Questions about Bruna Reis Da Cruz
What company does Bruna Reis Da Cruz work for?
Bruna Reis Da Cruz works for Yellowling
What is Bruna Reis Da Cruz's role at the current company?
Bruna Reis Da Cruz's current role is Head of Sales.
What schools did Bruna Reis Da Cruz attend?
Bruna Reis Da Cruz attended Universidade Do Vale Do Itajaí, Alura, Wizard By Pearson, Alura, Alura, Sinergia Sistema De Ensino.
Who are Bruna Reis Da Cruz's colleagues?
Bruna Reis Da Cruz's colleagues are Eduarda Olsefer, Andreza Montani.
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