Bruna Tyba Email & Phone Number

Toronto, Ontario, Canada

I currently work as a Property Administrator, focusing on the administrative, financial, and accounting operations related to property management. My main responsibilities include processing and analyzing financial documents, such as invoices, and ensuring that all expenses are accurately recorded in accounting systems. I collaborate directly with Property Managers and building administration teams, providing support for the financial organization and ensuring compliance with established policies and deadlines.My work involves a detailed analysis of operational expenses and the preparation of financial reports that assist in decision-making and budget control. Additionally, I maintain organized and up-to-date records, including financial and accounting documents, ensuring easy access to the necessary information for property administration.In an administrative and financial role, I operate primarily from the office, strategically and efficiently supporting property management while maintaining a high level of organization and attention to detail.

Toronto, Ontario, Canada

At Tim Hortons, I delivered exceptional customer service, prioritizing customer satisfaction above all else. My primary responsibilities included taking detailed orders with precision and care and ensuring accuracy in every transaction. I adeptly handled cash transactions, maintaining meticulous attention to detail to uphold financial integrity.Building strong, positive relationships with customers was a cornerstone of my role. Through effective communication and adept problem-solving skills, I fostered an environment where customers felt valued and understood. I went beyond language barriers by providing translation services for non-English speaking customers, ensuring clear and effective communication at all times.In addressing customer inquiries and concerns, I responded promptly and professionally, resolving issues efficiently to guarantee customer satisfaction. My dedication to excellence in service was recognized through my consideration for the role of Customer Service Ambassador, a testament to my ability to lead by example and uphold Tim Hortons' commitment to superior customer care.

Brazil

I contributed to the Project Management Office by coordinating projects on the TRELLO and ZOHO platforms during my tenure. My work ensured team alignment and the delivery of projects on time and within budget. I assisted consultants in managing schedules, organizing meetings, and facilitating client interactions, ensuring efficiency and customer satisfaction. Additionally, I worked on the scheduling of training sessions, distributing agendas to clients via email and ensuring all participants were well-informed and prepared. I also produced and disseminated detailed reports with project updates for various teams, facilitating communication and decision-making.I conducted assessments of the need for replacement or technological upgrades of components, ensuring the IT infrastructure was always up-to-date and efficient. I identified and resolved issues by modifying operating instructions and providing user support. I configured equipment, diagnosed and solved software problems, detected failures, and forwarded tickets as necessary. Furthermore, I provided comprehensive support to the organization's external and internal users, ensuring business continuity and end-user satisfaction.

Brazil

As a Senior Human Resources Analyst at a prominent construction company in Brazil, I spearheaded the implementation of various HR subsystems across the organization. My role encompassed a wide range of responsibilities, including:- Leading the recruitment and selection process for all positions, from operational roles to executive-level positions, using the LinkedIn Recruiter system (ATS)- Managing and guiding a team of Human Resources professionals.- Collaborating with the Safety Department to enforce all employee safety protocols.- Organizing and structuring all HR subsystems and developing procedures to achieve ISO 9000 certification.-Managing the department and information using the ADP system (HRIS).My contributions significantly enhanced the efficiency and effectiveness of the HR department, ensuring the company's compliance with industry standards and improving overall workforce management.

Brazil, São Paulo

Process payroll changes as well as monthly time entries in accordance with company policies and in conjunction with HR.Audit and reconcile payment elements, including onboarding files, benefits, tax, and banking.Participate in system implementations and updates.Ensure accurate financial reporting and assist with government audits.Participate in system implementations and updates.Ensure accurate financial reporting and assist with government audits.

Brazil, São Paulo

Business Administration Diploma

Activities and Societies: Finance, Accounting, Marketing, Customer Services, Business Law, Human Resources, Economy, Project Management.

Hr Management, Human Resources