Bruna V. Email & Phone Number

-Deliver sales pitches to executive owners regarding product benefits and up-sold products to provide solutions to customers while building trusted relationships to exceed 110% of monthly quota resulting in one of the top 3 performers in the company in the first month.-Resolve queries arising from clients to increase trust and exceed product sales results through purposeful consumer engagement that drives key synergies.-Test new scripts and help input new ideas for management to establish within the company.-Receive and process customer orders, verifying available inventory, and coordinate with 3PLs for pickup appointments to align supply with demand.-Coordinate seamless delivery by scheduling receiving appointments across customer stores, warehouses, and final locations nationwide in line with appointment windows.-Deliver customized sales budget, revenue forecasts, key performance metrics, and results analysis to inform leadership, enabling an increase in deal size.

New York, New York, Us

-Direct sales, retention, and account portfolio management of inbound and outbound international shipping products and services to global and domestic commercial businesses.-Built and maintained own pipeline utilizing CRM software (Salesforce) that supports monthly, quarterly, and annual goals by prospecting new leads and self-scheduling meetings with c-suite executives.-Tracked sales numbers and issued progress reports to executives for review.-Followed up with customers after sales to upsell products and negotiate longer term agreements to maximize ASP.-Ensure that the information is always updated in the different systems, creating alignment through the team and in other departments.-Advise our clients on the best culture and development practices through learning and development strategies.-Verified and processed 4,200+ purchase order shipping documents from overseas manufacturers.-Tightened supply chain coordination with transportation providers by 23% through consistent communication of ETAs, routing optimization, airport release, and dispatch status oversight for 2000+ freight shipments.-Submitted accurate customs documentation within 24 hours for 95% of air freight imports clearing cargo through customs without delays. CNW works with Fortune 500 companies, building reliable ways to ship urgent packages quickly, safely and cost-effectively. Whether it’s same-day international courier service or same-hour domestic shipping.

Former founder of a dropshipping company, where I navigated the complexities of e-commerce, supply chain management, and customer engagement. Leveraged innovative strategies to streamline operations, optimize product offerings, and enhance user experience. Experienced in identifying market trends, forging partnerships, and driving business growth in a competitive landscape. Passionate about entrepreneurship, continuous learning, and leveraging technology to create scalable solutions.

New York, New York, Us

- Worked with management teams to develop annual sales plans, goals and targets.-Guarantee innovation of the culture and development strategies, seeking excellence and good practices that allow the achievement of the KPIs and OKRs.- Trained newly hired sales team members regarding company procedures and standards.- Promoted branding initiatives to adhere to corporate standards.-Mitigated potential shipment delays by 36 hours on average by flagging issues early and coordinating cross-functional teams to rapidly implement solutions, preventing $150K inventory stuck penalties. -Continually expedited warehouse receiving cycle by 1.2 days by monitoring port and freight forwarder dashboards to secure prompt clearances after dock arrivals.-Optimized warehouse flow by validating the accuracy of 10,000+ Bills of Lading matching customer orders before pickup, preventing shipment delays.Haddad Brands is a privately held family business with almost 100 years of experience in the children’s wear apparel and accessories industry. Haddad is the leading global children’s wear company representing only the most iconic American brands; Nike, Jordan, Converse, Levi’s, Hurley, Polo Ralph Lauren, Tommy Hilfiger and Calvin Klein.

-Oversaw daily operations including front-of-house customer service, kitchen production, and employee management. -Responsible for achieving revenue, budget, staffing, and quality goals. -Led hiring and training initiatives to build a motivated team. Ensured excellent customer experiences through engagement and quality control. -Reported on KPIs to ownership and identify opportunities to improve operational performance.-Enabled on-time order fulfillment SLA through integrated inventory, transportation, and delivery alignment upholding high customer service levels.-Identified cost savings strategies by analyzing order trends, inventory needs, and 3PL rates to negotiate reduced shipping fees passed onto customers.

Exercising Leadership, Business Administration And Management, General

Computer Science For Business Professional, Computer Science

Bachelor’S Degree, Business Administration, Management And Operations