Brunehilde Jacus Email & Phone Number

- Gestion, suivi et développement du portefeuille
- Analyse et compréhension des besoins
- Commercialisation de produits d'assurance de biens et de personnes, et de services
bancaires adaptés
- Financement de projets immobiliers : analyse des dossiers et du risque, réalisation de
simulations financières, accompagnement, conseils et sensibilisation des clients, suivi
personnalisé des clients, suivi des évolutions réglementaires
- Financement de crédits à la consommation
- Placements financiers
- Référente et pilotage de projets transverses

Kyriad Prestige**** Croix D'Argent Hotel, Montpellier, France

COMMERCIAL MISSIONS
- Develop the organization’s potential
- Meeting, events, group accommodation services selling : quotes, contracts, partnerships
- Develop abilities and sales force arguments
- Meet customer needs
- Prospecting news customers

MARKETING MISSIONS
- Internet watch and benchmark
- Sort, collect and organize data
- Create support for sales force : customer cardex, mailing
- Webmastering : website’s updating
- Create customer loyalty
- Services and workspaces improvement

COMMUNICATION MISSIONS
- Information medium creation : business card, flyer
- Develop internal communication : menus and vine list design, room directory and information medium in common areas
- Implement procedures within different services : daily monitoring, front office, restaurant, department sheets
- Expand hotel’s visibility
- Work with external service providers

Champagne Ardenne / Occitania

- Working in collaboration with the yield manager : maximize hotels’ incomes, sell at the best prices hotels services to reach the highest profitability
- Booking management : direct sales with goals to reach for business and leisure customers, professional rates offers, increase the hotel’s occupancy rate by informing customers about promotional rates
- E-booking management : rooms available on distribution channels and sales opening-closing management, maximize sales to have the overall availability displayed across sales channels
- Customer loyalty : customer relationship, newsletter management, personalized reception and assistance, customer cardex updating, loyalty card with benefits to develop the brand image and generate a positive word of mouth
- Internal communication : help to understand the overall situation of the company, procedures to follow, team building to promote the global goals reaching
- Administrative tasks : prescribers and debtors management, commissions monitoring, sending invoices, proformas and quotes, daily closing, follow-up of events and groups, staff planning
- Stock, inventories, orders and deliveries management
- Check-in, check-out, room allocation, cashing and invoicing, concierge service

- Improve English language
- Volontary work in an organic Farm, Ontos Farm (Helpx)
- Travels (Northern Territory, Western Australia, Victoria, New South Wales, Queensland and Indonesia)

Moorea Pearl Resort & Spa Hotel 4*, Moorea, French Polynesia

- Team management
- Daily briefing & debriefing
- Cashing, invoycing
- Managing of stocks, inventories, orders and deliveries
- Operational management of the service
- Administrative management of the F&B department
- Events coordination
- Menus & wine lists creation, fixing prices
- Restaurant's staff planning
- Ensuring that all tasks are completed for each shift
- Analysis of customers comments, ensuring customer satisfaction
- Staff training
- Help during shifts (breakfast, lunch, diner, bar)

Blaumar Hotel 4*, Salou, Spain

- Guest check-in, check-out
- Cashing, invoicing
- Concierge service
- Customers loyalty and satisfaction

Master 2 Of Marketing And Communication, Marketing, Communication

Courses : web project management, website development, digital law, social media, SEO, e-business strategy (SEA, Google Analytics).

Master 1 Of Marketing And Communication, Marketing, Communication

Courses : product management, market studies, personal branding, project management, webmarketing, e-crm, brand marketing, business/cost.

Ba Hotel And Tourism Administration, Hospitality And Tourism Management

6 months exchange program in Cancun, Mexico Hospitality, tourism and hotels marketing, travel agencies and transportation services, food.

Bachelor Emvol, Tourism Management, Travel, Tourism & Leisure Management

Hospitality, marketing, team management, consumer behavior, distribution and e-tourism, strategic management, market studies, chinese.