Triple role within a specialized digital agency in custom Mobile Applications and Websites development.1) Team Leader of Project Managers:- Responsible for 9 Project Managers- Performance review, Career Paths, Learning Plan- Area objectives2) Delivery Manager with a client portfolio:- Account growth- Team performance- Handling escalations3) Presales Specialist within the Presales team:- Regular contact with prospects- Proposal… Show more Triple role within a specialized digital agency in custom Mobile Applications and Websites development.1) Team Leader of Project Managers:- Responsible for 9 Project Managers- Performance review, Career Paths, Learning Plan- Area objectives2) Delivery Manager with a client portfolio:- Account growth- Team performance- Handling escalations3) Presales Specialist within the Presales team:- Regular contact with prospects- Proposal creation- Presentation of proposals to clients Show less

Agile Project Management (mainly Scrum)Timeline and GanttBudget ManagementClient managementResourcing and team composition

- Direct Ecommerce Strategy: Led the development and execution of the Ecommerce strategy for both B2C and B2B Ecommerce websites, driving revenue growth and market expansion.- Vendor and Ecommerce Software Selection: Played a pivotal role in selecting and implementing cutting-edge Ecommerce software and vendor solutions to enhance the online shopping experience for customers.- Ecommerce Product Management: Oversaw the entire lifecycle of Ecommerce products, from ideation to… Show more - Direct Ecommerce Strategy: Led the development and execution of the Ecommerce strategy for both B2C and B2B Ecommerce websites, driving revenue growth and market expansion.- Vendor and Ecommerce Software Selection: Played a pivotal role in selecting and implementing cutting-edge Ecommerce software and vendor solutions to enhance the online shopping experience for customers.- Ecommerce Product Management: Oversaw the entire lifecycle of Ecommerce products, from ideation to launch and optimization, ensuring a seamless online shopping experience.- Global Coverage: Managed a portfolio of 4 B2B Ecommerce sites operating in 23 countries, ensuring a consistent and efficient global presence.- Contractor Management: Effectively managed a team of 14 contractors in Germany and India, ensuring the timely execution of Ecommerce projects and campaigns.- Revenue Growth: Contributed to the growth of online sales, achieving online sales exceeding 300 Million € annually. Show less

Global E-commerce Capability Manager: As the product owner of the E-commerce Platform, responsible for overseeing key areas, including Demand Management, Security, PMO (Project Management Office), Support Organization, Vendor Management, E-commerce Events, and expertise development. Ensured the seamless operation and continuous improvement of the E-commerce platform to meet global demands.E-commerce Project & Program Management: Provided guidance to internal business units to… Show more Global E-commerce Capability Manager: As the product owner of the E-commerce Platform, responsible for overseeing key areas, including Demand Management, Security, PMO (Project Management Office), Support Organization, Vendor Management, E-commerce Events, and expertise development. Ensured the seamless operation and continuous improvement of the E-commerce platform to meet global demands.E-commerce Project & Program Management: Provided guidance to internal business units to successfully deploy E-commerce projects. Collaborated with stakeholders to define project scopes, ensuring efficient and effective E-commerce implementations.E-commerce Internal Consulting: Offered strategic guidance, media expertise, and business model insights to our internal customers in their Online channel business. Assisted in shaping and optimizing their online strategies for increased competitiveness and market reach. Show less

Retail Execution projects (Sales Forces Automation).Working closely with sales force, I managed projects for the following countries: Sweden, Denmark, Switzerland & France.- Customer engagement & project kick-off- Project Management (budget, planning, resources)- Vendor Management- Functional & Technical specifications- UAT coordination- Trainings coordination & Go-liveVendor & software: Asseco Mobile Touch: http://mobile-touch.eu/

- Business Intelligence (Europe & Global).Sales, Logistics, Finance.Softwares: Qlikview, Business Object.

Developped a course around Ecommerce Project Management using Agile Methodologies.

Writing tender's responses and choosing the right architecture in: network, video conference and telephony solutions (traditional and VOIP).Solutions from different providers: Alcatel, Cisco, HP, Aastra, LifeSize.Defending the proposal in front of a client.

Help Desk experience. Tickets and Change Request reception. Maintenance and repairs of Telephone, Network and PC infrastructure. Everyday contact with users.