Director Of Franchise Operations, Swire North
Current• Responsible for weekly/monthly performance management, which includes reporting on revenue, volume, share, transaction metrics. • Monitors performance versus execution objectives, re-plans as necessary and provides feedback to key stakeholders. Also, manages discretionary budgets based on regional need. • Executes the commercial strategy and plans with franchise (bottling partners) owners for local market execution. • Responsible for collaborating on the contingency plan to deliver annual business plan performance in channels to include revenue, volume, share, net outlets, SOVI (share of visual inventory), and pricing. • Standardizes common approach to capability building based on bottler segmentation. • Assesses local Bottler commercial capabilities against established commercial strategies and objectives using the core measures within the Global Commercial Leadership Diagnostic Analysis Model; identifying gaps and develops action plans to improve capabilities. • Coordinate's training/development enables more effective processes, scorecards and business routines to achieve the annual business plan. • Work with franchise commercial manager to steward the planning process that is in place bi-monthly, ensuring all customer plans are included. • Be the subject matter expert for Large Store, Small Store and Foodservice & On-Premise Channel Plans and work with respective Directors and their sales teams at the bottlers to execute the plan. Participate in all channel planning routines from Atlanta. • Provides Bottler performance feedback to Franchise Leadership “serving as voice of the market.” • Monitor's market conditions and reports competitive activity to management, Bottler and local associates in order to understand program effectiveness and any implementation barriers. • Work with Commercial Manager to support the development of commercial stewardship bi-monthly planning stewardship.