Responsible for e-commerce area in the company, specially for DTC stores (cafepilao.com.br and cafelor.com.br) and for the digital transformation in Sales team, being also leader in e-retailers activation and last mile model apps as Rappi and James.Managing E-comerce startegy down to tactical and operational plan with midia agencies and fullcommerce partiner (logistic supply partner).Responsible for global reports and benchmarking with other countries to share best practices.Double digital growth in 2019 and leading the same in 2020.

E-commerce Projects B2C and B2B.Launch of Loja Lacta in Easter season with 40% of increase in the sellout YoY, Midia Plan validation, operations build (from stock, to delivery and invoicing), project delivery and front-end development. Also responsile for the second release of the store with Lacta Special Personalization being responsible in all stages.In the project B2B I am leader and responsible for the project governance, team, project delivery, Business case and activation plan. Project Pilot was delivery with success

Projetos pessoais

IT Operations Consultant responsible for the main processes, enhacements and Key Users relationships. Enhacements analysis for operations system as Flexnet, SAP and Thomson. UAT planning and follow-up, stoppover alignmenet, tickcets follow-up. Also financial planner for IT in Brazil site. Responsible for budget control (Actual X Planned), quarterly planning, financial reports and KPIs, Recharges for other countries, monthly closing coordination and P&L Analysis. IT Overhead split ratio for functional areas, accounting provision control, cash flow follow-up. Also responsible for P&L monthly presentation to the IT Board. IT Business consultant for Operations. Accountable for key process, enhancements and relationship with senior key users.

Project Portfolio Management, CAPEX and OPEX control, responsible for project opening analysis and payback approval, Resource Allocation, Status report and 3 year plan analysis. Financial planner for IT in Americas Region (South America, Caribbean, Canada) and Brazil. Activities related to overheads management, budget control (Actual X Planned), follow-up of Monthly closing activities and deviation analysis, quarterly and annual budget, TCO (Total Cost of Ownership) consolidation, Global and Regional recharges control. Main tools used: SAP, HFM and Clarity.Achievements: Planning IT team reformulation and reduction of 50% of the team with activities arrangements, Portfolio Management process simplification and 100% of budget accomplished with no deviation in all years.Projects : implementation Lead for Windows 10, Change Manager for Outlook & Skype, Deploy SAP Import & Export, IT Operations Business Analyst.

L ́Oréal factory with the most complex operation of the group regarding product catalogue and subcontractor production. Main activities related to Production Costs Control, Industrial Price calculation, Industrial Budget planning, Real X Budget control and its deviation analysis, quarterly and annual direct costs budget. Masterdata Analysis in SAP, Man-hour ratio calculation, absenteeism calculation, assets control, monthly closure, consumption losses analysis, KPIs and its impacts analysis, sell-in analysis and inventory controlAchievements: Overtime reduction, masterdata process improvement for industrial price calculation, Consumption loss reduction in some material categories, New inventory policy implemented, BSC (Balanced Scorecard) implementation and its presentation to the Board, New Purchase area implemented.

Mainly responsible for all RFQs in all factories in Latin America and Headquarters. Outbound and inbound freight negotiation for all Americas sites; Services negotiations for all factories and headquarters; Contract clauses negotiation; Benchmark performance prices for all factories and other companies; IT services contracts negotiation; Purchase to pay process compliance