Bruno Da Mata Email and Phone Number
With over ten years of experience in consulting, sales, marketing, project management, and leadership within the hospitality and education management industries, I've had the privilege of working across Portugal, the United States, and the United Kingdom. My roles as an advisor in higher education and executive education, as well as serving as an executive business manager in an edtech company, have provided me with valuable insights and skills applicable across different sectors. Additionally, completing a management program has further enhanced my capabilities in strategic leadership and operational management. My academic journey, including both Bachelor's and Master's degrees in management in the UK, has complemented my professional growth. My Master's in International Business, Leadership, and Management from the University of York has equipped me with essential skills in global trade, sales, finance, strategic planning, and leadership. I am deeply committed to continuous learning and strive to contribute positively in every role I take on.
Casita - Your Student Home
View- Website:
- casitaa.com
- Employees:
- 122
-
Executive Business ManagerCasita - Your Student HomeLisbon, Pt -
Program AdvisorNova School Of Business And Economics Jul 2021 - Present -
Executive Business ManagerCasita - Your Student Home Feb 2024 - Present -
Partnerships Manager (Western Europe & Brazil)Casita - Your Student Home Mar 2023 - Feb 2024 -
Accommodation Expert & Partnerships Manager (Portugal)Casita - Your Student Home Apr 2022 - Feb 2023 -
Digital Marketing Coordinator & Partnerships Manager (Portugal)Casita - Your Student Home Apr 2021 - Apr 2022 -
AdvisorOk Student Portugal Aug 2017 - Oct 2020Lisbon Area, Portugal- Initiation and Maintenance of individual client files as appropriate, updating and evaluating file as new information is received- Consulting processes - Revision of client files to ensure deadlines- Assistance in the selection of appropriate courses and universities, advise on accommodation, travel and procedures for a stable student's arrival in the UK- Follow and track client's process until acceptance by universities- Creation of CRM's SOP for procedures' standardisation - Supervision and Development of Consultancy project to assist GM with the improvement of client's private area on the company's website -
Front Office ManagerAc Hotel By Marriott Birmingham Sep 2016 - Jul 2017Birmingham, United Kingdom- Managing and training night audit and receptionists team- Ensuring the front desk provides a professional and friendly service for customers according to Marriott standards - Dealing with customers, including handling complaints when they come to the desk- Troubleshooting emergencies- Scheduling staff rota- Liaising with other departments -
Management TraineeWhite Lodging Services Jul 2015 - Jul 2016Greater New York City Area- Front Office Team Member– Check In, Check Out, Billing, Lobby presence for meeting and greeting ensuring guest satisfaction - Accounting – Shadowed Controller and General Cashier to learn accounting procedures- Housekeeping Manager – Managed the department with over 20 housekeepers and supervisors for a period of time- Reservations – Shadowed Reservations Supervisor learning and making individual and group reservations working along with revenue manager and sales team- Project with General Manager on tracking guests feedback- Leading from Lobby and conflict resolution training- Guest recovery and compensation level -
Student AmbassadorUniversity College Birmingham Nov 2014 - May 2015Birmingham, United Kingdom- Promotion of Further and Higher Education Degrees- Helping with Campus Tours and Open Days- Representing University in Foreign Countries- Helping with administrative work in the Marketing Office -
Reception Shift LeaderJurys Inn Hotel Group Sep 2014 - May 2015Birmingham, United Kingdom -
Assistant Office ManagerQuinta Da Coutada - Hotel Rural, Congressos & Eventos Jun 2012 - Oct 2013Atouguia Da Baleia, Peniche, Portugal- Partnership Management- Social Media Management- Front Office SupportTrainee- Reception (Check in & Check out)- Management of Accommodation Processes- Events Organisation- Phone and Email Reservations
Bruno Da Mata Skills
Bruno Da Mata Education Details
-
Msc International Business, Leadership & Management -
International Tourism Management
Frequently Asked Questions about Bruno Da Mata
What company does Bruno Da Mata work for?
Bruno Da Mata works for Casita - Your Student Home
What is Bruno Da Mata's role at the current company?
Bruno Da Mata's current role is Executive Business Manager.
What schools did Bruno Da Mata attend?
Bruno Da Mata attended University Of York, University College Birmingham.
What are some of Bruno Da Mata's interests?
Bruno Da Mata has interest in Civil Rights And Social Action.
What skills is Bruno Da Mata known for?
Bruno Da Mata has skills like Customer Service, Hospitality Industry, Hotel Management, English, Front Office, Microsoft Office, Management, Team Leadership, Teamwork, Event Management, Hotel Booking, Rooms Division.
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