Bruno Da Silva Email & Phone Number

Frisco, TX, US

Irvine, California, US

• Responsibilities:
• Facilitated multiple software development projects including executive reporting, roadmaps, and milestones.
• Initiated and oversaw a complex project to onboard new developers, addressing deficiencies in existing practices including a lack of documentation and communicated procedures.
• Orchestrated bi-weekly releases, ensuring timely delivery by facilitating stakeholder communication, managing sign-off requests, conducting demos and Q&A sessions, and developing release checklist documentation.
• Directed the creation of a B2B cloud-based microservice app across 50+ repositories.
• Designed an Azure API monitoring system, creating intuitive dashboards for real-time insights into API performance, completing the project ahead of schedule, and reducing costs against the department budget.

Richmond, VA, US

• Responsibilities:
• Led core development and front-end development initiatives, fostering collaboration among Mobile, Backend, and UX/UI design teams to conceptualize and implement new features.
• Spearheaded feature development for the software engineering core team, encompassing enhancements, bug fixes, and maintenance tasks.Key Achievements:
• Conducted website accessibility analysis and tests, executing code refactoring to improve accessibility by 15%.
• Developed customer instant offer and online finance feature, driving $350k revenue in Q3 and Q4 2022.
• Played a key role in CarLotz's 62% Gross Profit Margin increase, leading to $50.8 million revenue in Q3 2022, influencing its acquisition by Shifts in Q4 2022.SKILLS: Technical Project Management, Agile/Scrum.

CH-1009 PULLY/LAUSANNE, Switzerland, CH

• Responsibilities:
• Oversaw a team of 5 SharePoint analysts responsible for executing the migration of over 4,000 on-premises sites to SharePoint Online, alongside conducting technical virtual workshop training for 20,000+ non-technical.
• Facilitated monthly meetings with department representatives to share objectives and upcoming changes, fostering improved collaboration and proactive planning across teams.Key Achievements:
• Assumed project ownership for an Appspace UI/UX redesign project, overseeing backlog prioritization, user feedback, feature enhancements, and application capacity management. Implemented the new UI/UX design in Figma.
• Orchestrated and supervised the migration and decommissioning of over 4,000 SharePoint sites from on-premises to Online, spanning across 160 countries.
• Initiated and led the implementation of the "Pillar of IT" project to address communication gaps and operational silos within various IT departments.

Seattle, WA, US

• Responsibilities:
• Served as a Data Analyst and SME for the hotel system technical support team, acting as a team lead for 20 analysts for the hotel support LATAM team.
• Resolved hotel partner disputes, analyzing data and collaborating with technical support teams and managers.Key Achievements:
• Developed and curated a comprehensive library containing 80+ custom SQL scripts and queries, resulting in a remarkable 15% decrease in overall ticket resolution time department-wide.
• Earned the 2016 Hotels.com Customer Impact Award for implementing a data analytics process, enhancing integration and analysis across 100,000 hotel partners. Utilized Grafana metrics to boost visibility, leading to a.

Bachelor Of Science Business Administration, Information Technology Management, Information Technology

Software Engineering Immersive, Computer Science

E-Business Development C#.Net, Computer Science

Sql Structure Query Language, Structure Query Language (Sql)

Hotel Excellence Agent Course, Hotel Sales Specialist

Bachelor'S Degree Business And Marketing, Business, Management, Marketing, And Related Support Services

Customer Service Certificate, Customer Service

Administrative Management, Administrative Management