Daily work :- Approve new and critical projects- Advise internal and external customers with belt and design recommendations- Customer facing presentation for trainings and project technical meetings or after sale guidance (troubleshoot, maintenance, ...)- Solve customer issues by phone and email and provide support with CAD drawings- Assist in the training of customers, as well as customer service and sales team membersOther roles :- responsible for the technical training of all EMEA new employees- Thermodrive product specialist - Facilitator between the new product developpement engineering and the EMEA technical department- Continuous improvment for the EMEA technical department on Knowledge management and Enablement- Part of the deployment team for a new CRM system (business processes update for the team)

Delegated project management mission on Paris T3b tram line's extension :- SPC Coordinator (Scheduling, Piloting & Coordinating)- Lead and animate meetings between public partners and construction engineers (over 300 meetings)- Paris' Public Road administration (17th and 18th districts)- Technical synthesis between the city networks rerouting, the urban development and the transport system project- Computer Assisted Drawing of more than 2000 worksite plans- Setting up of the Document Management System (DMS)- Worksite supervision- Asbestos removal coordination- Partial writing of Technical memorandums (for transport engineering invitation to tender)- Management of Administrative processes- Interface management between nearby major projects (subway extension, Paris Criminal Investigation Department new building, joint development zone,...)- Day to day problem solving (emergency calls, worksite contigencies, construction plan updates, ...)

By-products share collaborative platform development :- Creativity sessions leading- Functional analysis- Competitor monitoring, mix-marketing- Workshop on a Solvay production site- Achievement of a bill of specifications- Production of a functional mock-up

- Preparatory process for building permits- 2-D and 3-D modeling- Subcontractors reminder for costs estimatations and services- Houses metric surveys