-Oversaw and managed purchase requests for open order portfolios from each supplier, ensuring alignment with end-client needs and facilitating effective stock planning and inventory management.-Coordinated order delivery scheduling and invoice reconciliation, streamlining processes to ensure timely and accurate delivery of goods while maintaining financial accuracy.-Conducted cross-functional supply chain analysis and decision-making where the modelling of flows, inventory levels, and cost of manufacturing, distribution, transportation, and inventory was involved.-Responsible for effectively reporting results to business stakeholders through verbal, written, or formal presentation models (weekly, monthly, quarterly and annually).-Developed and maintained accurate demand forecasts and inventory plans to meet customer demand.-Performed additional tasks as required, demonstrating flexibility and adaptability in responding to evolving supply chain needs and contributing to the overall efficiency of the operation.-Developed and executed the supply chain strategy to optimise inventory levels, minimise stockouts, and reduce lead times.-Performed additional tasks as required, demonstrating flexibility and adaptability in responding to evolving supply chain needs and contributing to the overall efficiency of the operation. This included participating in cross-functional teams, supporting continuous improvement initiatives, and providing analytical support for strategic decision-making.-Achievements: Effectively managed the Free on Board (FOB) supplier portfolio, prioritising accuracy in deliveries. Developed communication and negotiation skills to maintain close contact with suppliers during collections, facilitating the advance submission of invoices and verifying the compliance of received products with the company's requirements. Eliminated recurrent issues with excess or insufficient goods, thereby optimising the efficiency of the supply chain department.

-Registered partner suppliers' items on the company's website and system, ensuring accurate and up-to-date product listings. Collaborated with suppliers to obtain product specifications, images, and pricing information. Coordinated with the web development team for seamless integration into the online platform.-Mastered the Customer Relationship Management (CRM) system, facilitating communication between suppliers and clients. Maintained accurate contact information, tracked interactions, and streamlined communication processes to enhance customer satisfaction.-Analysed and updated system information for merchandise receipt at the company's Distribution Centre. -Worked closely with logistics and inventory teams to ensure accurate recording of incoming shipments and real-time updates of inventory levels, supporting efficient order fulfilment.-Undertook additional tasks as required, demonstrating versatility and a proactive approach to support the broader objectives of the product management team. Conducted market research, assisted with product launches, and provided analytical support for pricing and promotional strategies.-Achievements: Implemented a communication strategy between the company and its 450 suppliers, initiating a thorough process to map specific contacts at each supplier, identifying individuals responsible for problem resolution and queries. This initiative benefited not only the department in question but also others in direct contact with suppliers, such as the purchasing team and those involved in product specification. By establishing clear and direct communication channels, the company significantly reduced communication issues, enhancing operational efficiency and strengthening supplier relationships.- Implemented systematic updates to supplier product information, reducing CRM queries and enhancing website accuracy. Resulted in improved customer experience through optimized product information presentation.

-Provided comprehensive administrative support to the sales team, enhancing efficiency and productivity.-Coordinated and managed client accounts, ensuring timely and accurate processing of orders and inquiries.-Maintained detailed records of sales activities, including tracking customer interactions and sales data.-Assisted in the development and implementation of sales strategies and promotional materials.-Collaborated with other departments to ensure seamless communication and alignment of sales objectives.-Conducted market research to identify potential leads and opportunities for business growth.-Prepared and presented sales reports, highlighting key performance metrics and areas for improvement.-Delivered exceptional customer service, addressing client concerns and fostering long-term relationships.-Achievements: Oversaw the organisation of critical documentation confirming the microentrepreneur status of partner physiotherapists for orthopaedic insole sales, implementing a streamlined system for process simplification. Centralised all necessary documents organised alphabetically sorted database, thereby ensuring compliance and regulatory alignment across all sales representatives and enhancing operational efficiency.-Tasked with organising the physiotherapists' training space, which was initially almost non-existent, executed a comprehensive restructuring. Prepared the training room daily, configuring it in alignment with the educational content, and organised sales kits for attendees. This initiative fostered a learning-friendly and collaborative environment, significantly improving training effectiveness and facilitating physiotherapists' performance in sales.

-Prepared and set up machinery and equipment for the assembly process.-Assembled electrical components and materials according to specifications and blueprints.-Operated various machines and tools to cut, strip, and connect wires and other electrical parts.-Inspected assembled products to ensure quality and compliance with safety standards.

- Sorted and organized hospital products in the storage area according to departmental requirements.- Picked and packed orders for various departments within the hospital, ensuring accuracy and timeliness.- Delivered hospital products to specific departments, including operating rooms, laboratories, and patient care units.- Maintained records of deliveries, including signatures from departmental staff confirming receipt of products.