Wakanow is Africa’s leading travel company, that provides its customers with a one-stop online booking portal for flights, hotels, holiday packages, and other travel services and ancillaries.Responsibilities:• Oversaw the operations compliance.• Monitored and ensured strict compliance to regulations and policies.• Oversaw the review of general expenses/ procurements for effective cost management.• Managed the cash refund verification and analysis.• Involved in product sales of Wakanow Education and Wakanow courier to customers.• Also engage customers to ensure effective management of portfolio.• Proposed the development marketing tool such as holiday destination video skit to drive customer acquisition.

• Managed the conversion of physical documents to E-data.• Responsible for sorting and categorizing of documents.• Involved with the catalog/Indexing of Boxed Document • Was responsible for archiving and retrieval of Boxed documents in the data center.• Ensured authorized user access to and routing of documents.

KBL Insurance is one of the new generation insurance companies in Nigeria with young and dynamic workforce, innovative products and excellent service delivery driven by a robust ICT platform.Responsibilities • Served as the pioneer Desk-Officer for KBL Bancassurance / Joint Product development with Keystone Bank Limited.• Was responsible for Bancassurance Product Marketing.• Oversaw Bancassurance Product training for staff of Keystone bank.• Responded to customer inquiry calls, assessing consumer needs to deliver an ideal solution.• Supervised, coached, and counselled Bancassurance desk officers team reporting to me.