Bruno Mendanha Email and Phone Number
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With over 20 years of extensive experience in business management, I excel in project management, organizational efficiency, meticulous attention to detail, and strategic analysis. My expertise encompasses business process optimization, document management, and industrial operations. I possess a strong foundation in customer experience, technical support, FMCG, B2B sales, and internal audit protocols. I thrive in team-oriented environments, adept at meeting goals while demonstrating initiative. Known for adaptability, I quickly acquire new skills and actively seek opportunities for continuous learning. I am committed to enhancing my proficiency in project management, industry analysis, and strategic business development.See below some significant projects worked on:* OMNI Park PCC - Project Engineer* Bray Ballymore Block C and D - Project Engineer* Clonliffe Road - Project Engineer* Styne House - Project Manager/Project Engineer* Maynooth Stepping Stones Special School - Project Manager* Primeline - Project Engineer* St Annes Primary School - Project Manager* Cherrywood TC1 - Document Controller / Site Admin / Project Engineer* Lime Street - Document Controller / Site Admin* VW Pioli - Project Analyst* VW MQB Brembo - Project Analyst* RENAULT X52 e H79 Continental - Project Analyst* HYUNDAI HB-BR2 CBI - Project Analyst* Support Plates and Shoulders (railway line) - Project Analyst
Gaffney Mechanical Ltd.
View- Website:
- gaffneymechanical.ie
- Employees:
- 23
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Project EngineerGaffney Mechanical Ltd. Aug 2024 - PresentDublin, County Dublin, Ireland
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Project EngineerRiverside Group Ltd Jan 2023 - Aug 2024Dublin, County Dublin, Ireland -
Document Controller/Site AdministratorRiverside Group Ltd Jan 2022 - Jan 2023Dublin, County Dublin, Ireland
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Jr. Quantity SurveyorRiverside Group Ltd Jul 2021 - Jan 2022Dublin, County Dublin, Ireland
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Purchasing OfficerRiverside Group Ltd Jul 2021 - Oct 2021Dublin, County Dublin, Ireland
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Sales Assistant At SupervaluMusgrave Jan 2018 - Jul 2021County Dublin, Ireland -
Digital Marketing / Management InternMannequin Jun 2020 - Dec 2020Dublin City, County Dublin, Ireland -
Cummis ChefFellini'S Italian Restaurant May 2017 - Feb 2018County Dublin, Ireland
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Senior Commercial AnalystMetalsider Mar 2015 - Mar 2017Betim Area, Brazil• Responsible for starting the project management of the new business unit.• Responsible for creating business processes of the new business unit.• Responsible for researching and formatting market intelligence reports.• Product pricing and direct negotiation with the customer.• Support in purchasing and negotiating material and providing suppliers services.• Structuring the commercial sector of the new business unit.• Responsible for KPI's consolidation from all foundry sectors, analysis and monitoring of indicators.• Management reports to the board about sales, forecast, projects and market intelligence.• Internal auditor ISO 9001: 2015/14001: 2015.• Structuring of the commercial sector to implement ISO 9001: 2015, 14001: 2015 and TS 16949.• Financial audit of the contracted commercial company.Achievements:• First direct sale in the foundry.• Foundry certified by ISO 9001: 2015, 14001: 2015 and TS 16949 without any non-compliance in the commercial sector.• Management of projects approved internationally. -
Financial Business AnalystMetalsider May 2014 - Mar 2015Betim E Região, Brasil• Financial project management through auditing, inspection and monitoring related to an investment of over 200 million in a new business unit (Foundry) and periodical validation with the board.• Financial management of buy and sell of cattle auction, inspection and restructuring of operational control.• Audit of expenses of the contracted commercial company.• Control of new business investment (FINAME).• Contract management.• Accounts payable and receivable.Achievements:• Paid up 40k in arrears without interest and rebounded over 200k.• Balance between value paid and contracted value with output tracking.• Expenses related to the new business unit were identified in detail by streamlining the decision-making of the boards.
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Customer Service SupervisorMinas Cidadão Centrais De Atendimento S/A Jun 2012 - May 2014Betim E Região, Brasil• Run a team with more than 60 people directly and approximately 40 indirectly. (more than 100 people under my supervision).• Elaboration of projects and strategic plans for increase of productivity, capture of new services and optimization of processes.• Supervise reception, orientation and citizen service activities to ensure customer satisfaction;• Control of presence, uniforms, appearance, scale, overtime and hour bank and relocate employees.• Management of Internal conflicts, between partners, co-habitants and clients.• Responsible for back office operations.• Analysis and monitoring of indicators such as productivity, goals, level of customer satisfaction, time of service, waiting time and nonconformities.• Analysis and control of SLA.• Team management, controlling goals, monitoring results, applying corrective actions and ensuring performance of service activities.• Induction of new attendants.• Follow up SIGA SystemAchievements:• Increase from approximately 1,400 to approximately 2,000 daily visits (more than 40%).• Decrease in average care time from 5'45 '' to 4'00 ''• Decrease in average waiting time from 25 'to 10'
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Financial Analyst - Fraud DetectionOi/Telemar Dec 2011 - Jun 2012Belo Horizonte E Região, Brasil• Analysis and validation of credit.• Analysis and monitoring of indicators, goals, level of customer satisfaction, nonconformities.• Create and propose improvements to increase approvals in sales reducing fraud risks.• Supervising and monitoring the back office staff of credit and propose strategies to improve the quality of the processes, access management, follow up derivations (deviations and percentage of approvals)• Management of technical analysis of market, risk analysis for telephony customers of the retail, corporate and corporate market.• Risk analysis, credit analysis, analysis of finances, analysis of financial and document fraud.• Meet the demands within the SLAs required for the credit area of the operator;Achievements:• Decrease in credit analysis period and sales approval from 48 hours to 10 hours. -
Contract Administrative Assistant (Data Management)Oi/Telemar Sep 2011 - Dec 2011Belo Horizonte Area, Brazil• Consolidate and disseminate information, indexes and databases to operators, leaders, managers and directors.Achievements:• Decrease in reports delivery from 72 hours to 48 hours, helping managers and directors in the decision-making process.
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Contract Administrative AssistantOi/Telemar Aug 2010 - Sep 2011• Register clients requests / contracts in Clarify, SAC and SFAWeb systems allowing order generation if service (OS), correct invoicing in the systems and satisfaction in the offer of the service;• Elaboration of management documents: Control of activities after the deadline and distribution of activities;• organization of goals and tasks to streamline service and improve productivity indicators;• Management indicators control (production, backlog and justification of out-of-term activity).• Participation in the 'ITO restructuring project' (operational training instructions) • Responsible for structuring the 'service order tracking project'.Achievements:• Reduced customer service time from 21 to 8 days in the 'service order tracking project'• All work instruction approved with 100% success. • In the period of support to the management the activities were distributed qualitatively generating equality in the division of tasks increasing the index of goals hit daily.
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Senior Training CoordinatorSeme - Secretaria Municipal De Esporte (Betim -Mg) Jan 2005 - Aug 2010• Training of more than 200 students/athletes.• Coordination involving administrative and sports processes.• Coordinate teams in sporting events at regional and national level.• Coordinate and monitor performance goals with feedback to both grassroots level and high performance teams;• Contribute to training and human and social development through sport.Achievements:• Students penta-champions state• Brazilian bi-champion student• City in 1st place in the ranking for 5 consecutive years in the sporting modality of karate.• Positive feedback from parents and school teachers about student achievements.
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Teacher Of The Computer Technical Assistant CourseUfmg - Coltec Mar 2009 - Mar 2010Belo Horizonte Area, Brazil• To teach the package BrOffice (Writer, Calc and Impress);• To teach operational system Linux Ubuntu (basic configuration) and Internet.
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Senior Technical Support SpecialistEmdesa Informática - Empresa De Desenvolvimento De Software Ltda May 2001 - Mar 2003Belo Horizonte Area, Brazil• Corporate training, customer service and technical support.• Installation, updating and customization of software.• Implement and monitor backup's on clients.Achievements:• Reduction in service time from 7 to 2 days in the final customer.
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InternCnec - Guarapari Jan 1999 - Dec 1999Guarapari Area, Brazil• Attendance to the public.• Record of information and financial history.• Control the flow of financial and HR processes.• Perform accounts receivable activities such as invoices, and sending files to banks; monitoring cash flow.• Administrative (financial and HR) routines.
Bruno Mendanha Skills
Bruno Mendanha Education Details
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Dorset CollegeIt -
Chapter House - DublinBusiness English
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Faculdade PitágorasHuman Resources Management/Personnel Administration, General
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Business Administration And Management, General -
Physical Education Teaching And Coaching -
CnecInformation Technology
Frequently Asked Questions about Bruno Mendanha
What company does Bruno Mendanha work for?
Bruno Mendanha works for Gaffney Mechanical Ltd.
What is Bruno Mendanha's role at the current company?
Bruno Mendanha's current role is Stamp 4 | Project Management | Lean Six Sigma Green Belt | Business Intelligence/Analysis | CX | Front end developer | Purchasing | QS | Administrator | Fitness Instructor, PT - Reps 74810 |Massage Therapist..
What is Bruno Mendanha's email address?
Bruno Mendanha's email address is bm****@****ail.com
What is Bruno Mendanha's direct phone number?
Bruno Mendanha's direct phone number is +3538995*****
What schools did Bruno Mendanha attend?
Bruno Mendanha attended Dorset College, Chapter House - Dublin, Faculdade Pitágoras, Unopar - Universidade Norte Do Paraná, Universidade Federal De Minas Gerais / Ufmg, Cnec.
What are some of Bruno Mendanha's interests?
Bruno Mendanha has interest in Desenvolvimento Organizacional, Pesquisa Sobre A Utilidade De Produtos, Gastronomia, Education, Marketing E Trade, Planejamentos Estratégicos, Leitura De Livros Técnicos Científicos, Mundo Corporativo.
What skills is Bruno Mendanha known for?
Bruno Mendanha has skills like Sistemas Operacionais, Dos, Planejamento Empresarial, Microsoft Office, Microsoft Powerpoint, Microsoft Excel, Microsoft Word, Powerpoint, Strategic Planning, Atendimento Ao Cliente, Business Strategy, English.
Who are Bruno Mendanha's colleagues?
Bruno Mendanha's colleagues are Luis Filipe Costa, Thaísla Amancio, Lāsma Straume, Michael Solan, Sabih Wayne, Adam O’reilly, Gerry Jacob.
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Bruno Mendanha
Técnico Em Automação Industrial Pleno Na Sonda | Bacharel Em Ciências Da Computação - EstácioItabirito, Mg -
Bruno Mendanha
Rio De Janeiro, Rj -
Bruno Mendanha
Rio De Janeiro, Rj
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