Bruno Miranda Email and Phone Number
Experienced Hotel Manager , I demonstrate a solid experience in hotel management, driven by my passion for quality, revenue management, brand standards, SOPs and budgeting. I excel in operations and cost control, team development, and interpersonal skills. Reputation Builder Specialist, i successfully lead the Hotels i run threw substancial reputation improving, Tripadvisor, booking.com, expedia, google! My trajectory in renowned establishments highlights my adaptability and resilience, while my coaching and team management skills reflect my commitment to personal and professional development. These strengths, combined with my diverse experience and interpersonal abilities, make me a valued professional capable of successfully navigating the dynamic challenges of the hospitality industry."
Hilton
View- Website:
- stayhgi.com
- Employees:
- 89197
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Cluster General Manager | Sé Catedral Hotel Porto E Arts Hotel Porto, Tapestry Collection By HiltonHilton Jan 2024 - PresentPorto, Portugal -
General Manager | Sé Catedral Hotel Porto, Tapestry Collection By HiltonHilton Jun 2021 - Feb 2024Porto, Portugal -
Pre-Opening General Manager | Four Points By Sheraton MatosinhosMarriott International Jun 2021 - Aug 2021 -
Customer Care TrainerClubtek Portugal Jun 2021 - Jul 2021Training and Developing Teams in Customer Care. Problem Handling and Guest Recovery Service -
Invited Lecturer / TrainerCentro De Formação Jap Apr 2021 - May 2021PortugalTraining and Developing Teams on Customer Experience, Problem Handling, Loyalty Recognition.Customer Care & Service Quality as Revenue Generator -
Hotel Manager | Torel AvantgardeTorel Boutiques Jul 2019 - Apr 2020Porto E Região, Portugal -
Assistant General ManagerHotel Internacional Jun 2017 - Jul 2019Porto E Região, Portugal
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Group Sales CoordinatorIntercontinental Porto-Palacio Das Cardosas Feb 2017 - May 2017Porto E Região, Portugal -
Duty & Experience ManagerIntercontinental Porto-Palacio Das Cardosas Feb 2014 - Feb 2017Porto Area, Portugal -
Night AuditorIntercontinental Porto-Palacio Das Cardosas Apr 2012 - Feb 2014Porto Area, PortugalHotel Intercontinental Porto Palácio das Cardosas -
Key Account ManagerHelitene - Durit Group Nov 2009 - Apr 2012Northern of Portugal accounts managing - Promotion and development of new products - Forecast costumer needs - Costumer assistance before and after business - Identify potential costumers, present and discuss business proposals - Experience in direct sale and costumer facing - Present technical and reliable solutions for each individual costumer - Good interpersonal-relationship - Experience in team work - Planning and Schedule business meetings - Discuss and create business proposals -
Sales AgentThe Berner Group Jan 2007 - Nov 2009 -
RecepcionistLe Méridien Park Atlantic Porto ( Now Crowne Plaza Porto ) Apr 2005 - Dec 2006Front Office and Back OfficeBilling, Groups Managing, Night audit, ConciergeGDS - Micros Fidelio -
Travel AgentLongitur, Viagens E Turismo, Lda Jan 2000 - Apr 2003
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BellboyHoliday Inn Porto ( Gaia Hotel ) Jan 1999 - Sep 1999Vila Nova De Gaia
Bruno Miranda Education Details
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Escola Superior De Hotelaria E TurismoHotel, Motel, And Restaurant Management -
Ihg Business School Europe SwitzerlandQuality Management And Change Management -
Quality And Brand Standards -
Tourism And Travel Services Management -
Knowit Consultoria E FormaçãoTeacher Education And Professional Development, Specific Subject Areas -
Instituto De Emprego E Formação ProfissionalCoaching And Team Management
Frequently Asked Questions about Bruno Miranda
What company does Bruno Miranda work for?
Bruno Miranda works for Hilton
What is Bruno Miranda's role at the current company?
Bruno Miranda's current role is Cluster General Manager | Sé Catedral Hotel Porto e Arts Hotel Porto, Tapestry Collection by Hilton.
What schools did Bruno Miranda attend?
Bruno Miranda attended Escola Superior De Hotelaria E Turismo, Ihg Business School Europe Switzerland, Oxford Brookes University, Escola De Hotelaria E Turismo Do Porto, Knowit Consultoria E Formação, Instituto De Emprego E Formação Profissional.
Who are Bruno Miranda's colleagues?
Bruno Miranda's colleagues are Aydin Sonmez, Lexie Lin, Jarret Krzyzanowski, Malina Reyes, Nuhr Wasi, Josh Standridge, Evelyn Mercado.
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Bruno Miranda
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Bruno Miranda
Lean Leader | Change Management | Black Belt | Process Excellence | Production Manager | Supply Chain | Business Intelligence | Customer Experience | Project Management | AgileLisbon3iol.pt, pmi.com, cognizant.com
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