Bruno Onda Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brasil

• Strategic leadership in digital transformation, promoting innovation in payment products and aligning cross-functional teams (Product, IT, Operations, Information Security, Compliance, and Sales) to deliver robust and scalable solutions, resulting in a 90% revenue growth and a 33% increase in customer base. • Strategic financial management of acquiring products, focusing on maximizing revenue and reducing operational costs, ensuring profitability and efficiency in financial processes. • Management and prioritization of payment product demands, focusing on delivering scalable and high-performance solutions that meet customer expectations and business growth needs. • Continuous interface with communication channels and customer feedback, promoting a customer-centric approach and identifying opportunities for product and service improvements. • Direct collaboration with the sales department, providing technical and strategic support for the feasibility of new solutions, contributing to the creation of robust and customized commercial proposals for new clients.

São Paulo

• Strategic Financial Management of product portfolios, focusing on maximizing revenue and reducing operational costs, ensuring profitability and efficiency in financial processes.• Product roadmap definition and prioritization, incorporating technological innovations and continuous improvements in performance, security, and reconciliation, aligned with market trends and customer demands.• Leadership in restructuring the Product, Technology, and Operations areas, optimizing workflows and implementing agile methodologies (Scrum, Kanban) to accelerate delivery and increase operational efficiency.• Continuous interface with communication channels and customer feedback, promoting a customer-centric approach and identifying opportunities for product and service improvements in payment solutions.• Management and prioritization of IT demands, focusing on delivering scalable and high-performance solutions, meeting customer expectations and the business's growth needs.• Direct collaboration with the commercial area, providing technical and strategic support for the feasibility of new solutions, contributing to the development of robust and personalized commercial proposals for potential clients.

São Paulo, Brasil

• Digital portfolio implementation in retail customers enabling the increase of service offerings and revenue.• Effective integration with project teams and stakeholders promoting quality delivery to the client.

São Paulo

• It brought a growth of 2,000% (1,000 to 20,000 customers) in the customers numbers of the acquiring platform and a transaction volume of R$ 1MM / day with the the implementation and structuring leadership projects. • Development and implementation of a new product, facilitating any and all open banking initiatives. • Effective leadership of product owners (PO's) with digital and physical payment initiatives, relationship portals and processing payments to customers; • Definition, prioritization and communication of short and long term goals; • Continuous monitoring of customer service channels and customer surveys to search for product needs, innovations, opportunities and improvements; • Participation in changing the traditional methodology to agile, supporting the definition of goals and allocation of teams; • Participation and definition of OKRs to monitor strategies.

São Paulo, Brazil

• Action 360 franchise management;• Team with 17 employees and 200 active customers;• Negotiation and sales of plans with defined unit goals;• Prospecting new customers and partnerships with other companies;• Financial, operational management of the franchised unit;• Daily customer service and support;• Recruitment, selection and hiring of a team of teachers and assistance.

São Paulo Area, Brazil

• Prospecting payments services players and supporting comercial team in closing contracts; • Responsible for subacquirer and maketplace plataform lifecycle; • Monitoring and analysis indicators platforms looking for generation customers opportunities; • Effective relationship with customers to align the roadmap for platform improvements (Skipper); • Responsible for functional and technical solutions appropriate to the needs of customers; • Study and market assessment to propose the solution most adherent to customers' needs; • Business consultancy in the various players of the means of payment chain; • Leadership of hiring and monitoring the performance team process.

• Coordinate e-commerce and web page project portfolio with an expertise in new features and products;• Help to define and execute business strategy e-commerce and web page by market analysis and internal strategies;• Responsible for communicating and negotiating with internal and external teams, national and international, to promote the best clients interests;• Creation and generation of statistical numbers of e-commerce performance to make market analysis and propose strategy actions;• Support the sales team to sell the e-commerce plataform and your features.

• Coordinate projects portfolio related to new products and service enhancements;• Support in structuring the project area through improve the project methodology;• Project management in accordance with agile methodology.

Santander Bank (Retail banking)• Change management for a process Integration of Internet Banking e Private Segment.Avon (Cosmetic company)• Prepare a training of a Project Management Methodology (PMBOK) to present to the Avon´s employees.Visanet (Acquire company)• PMO for system projects.Monsanto (Industrial compay)

• Liderança efetiva no comando de pelotões com grupo de 30 a 60 militares;• Responsável pelo treinamento constante da tropa sempre baseados em ética, respeito e exemplo como líder;• Responsável pelo planejamento e coordenação para o alistamento militar por 3 anos;• Participação em diversos treinamentos que aperfeiçoaram minha capacidade de resiliência, superação, pró atividade e disciplina.

Mba, It Governance

Business Administration And Management, General

Activities and Societies: Business management course covering customer, employers, operational and business management

English Language And Literature/Letters

Bachelor Of Business Administration (Bba), Administração De Empresas Em Comércio Exterior

High School, Elementary Education