Highlighting potential customers, contacting them and generating new business opportunitiesIdentify among potential customers the decision makers within their organisationResearch and develop relationships with new customersOrganise meetings between customer and company decision-makersWork with the team to develop proposals related to customer needs, concerns, and goalsParticipate in the generation of prices, solutions and servicesRespect the values of the company you representGenerate business growthPresent regular reports and analyses on the target marketDeveloping a precise market analysis: looking for new revenue opportunities from this area Ensure and increase the current Product PortfolioForecast and monitor sales targetsProactively contribute to the achievement of targetsResearch and develop company related knowledge and skillsDevelop pricing, positioning and sales strategiesAttend industry events and provide feedback and information on market and creative trendsIdentify opportunities for campaigns, services and distribution channels that will lead to increased salesUsing knowledge of the market and competitors, identify and develop sales propositionsSecuring and enhancing the current Product PortfolioArranging and participating in briefings with customers and partners, taking notes and sharing with company managementPresenting new products and servicesEnhance and improve existing relationshipsCoordinate appropriate delivery of all products of the organisation to the customer/partnerMonitor customer satisfaction on a regular basis, taking notes and sharing a periodic report (Customer Satisfaction Paper) with company management

Coordinate internal resources and third parties/vendors for the flawless execution of projectsEnsure that all projects are delivered on-time, within scope and within budgetDeveloping project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibilityEnsure resource availability and allocationDevelop a detailed project plan to track progressUse appropriate verification techniques to manage changes in project scope, schedule and costsMeasure project performance using appropriate systems, tools and techniquesReport and escalate to management as neededManage the relationship with the client and all stakeholdersPerform risk management to minimize project risksEstablish and maintain relationships with third parties/vendorsCreate and maintain comprehensive project documentation

● Defining performance management KPI’s to monitor operational success against objectives.● Confrontation with customers over KPI’s and forecasting budget● Restructuring business activities to increase speed and efficiency● Working alongside other members of the business on business projects.● Establishing a culture of continuous business improvement.● Overhauling customer service activities and implementing minimum standards across all contact with● customers.● All aspects of Day to day management of the operations team.● Developing leadership and coaching programs to increase employee effectiveness● Business solutions● Preparation of plans and monthly reports.● Analysis of the performance and efficiencies achievable.

● Confrontation with customers over KPI’s ● Restructuring business activities to increase speed and efficiency● Working alongside other members of the business on business projects.● Establishing a culture of continuous business improvement.● Overhauling customer service activities and implementing minimum standards across all contact with● customers.● All aspects of Day to day management of the operations team.● Developing leadership and coaching programs to increase employee effectiveness● Business solutions● Analysis of the performance and efficiencies achievable.

● Defining performance management KPI’s to monitor operational success against objectives.● Confrontation with customers over KPI’s and forecasting budget● Restructuring business activities to increase speed and efficiency● Working alongside other members of the business on business projects.● Establishing a culture of continuous business improvement.● Overhauling customer service activities and implementing minimum standards across all contact with● customers.● All aspects of Day to day management of the operations team.● Developing leadership and coaching programs to increase employee effectiveness● Business solutions● Preparation of plans and monthly reports.● Analysis of the performance and efficiencies achievable.

● Negotiating all contracts with prospective clients● Helping shareholders building operational tools supporting loyalty programs● Helping determine pricing schedules for quotes, promotions, and negotiations● Preparing weekly and monthly reports● Tailor made projects, business solutions● Customer care● Respecting KPI

● Sales Representative of different brands for Albania,Kosovo, Macedonia e Montenegro:● Smeg, Termozeta, Barilla, TVS, Zucchi Bassetti, Mexicana Cafe etc● Negotiating all contracts with prospective clients● Helping determine pricing schedules for quotes, promotions, and negotiations● Preparing weekly and monthly reports● Giving sales presentations to a range of prospective clients● Coordinating sales efforts with marketing programs● Creating and promoting company programs● Preparing and submitting sales contracts for orders● Visiting clients and potential clients to evaluate needs or promote products and services● Maintaining client records● Customer care