I am a very well presented confident candidate with a mature outlook and always looking to improve the product.In my 18 years of experience within Hospitality I have learned and developed myself to high standards of service. I have acknowledgement on both food and drink service, events and front of house operations. I have proven experience in managing staff and providing them with feedback, experience in the recruitment, training and motivation of the team.In my present role as Food and Beverage Ops Manager I have had many achievements, including improving operational standards, guest satisfaction, staff training/recruitment and overall departmental profit.Consequently I am a leader of people, a very hands on manager who leads by example. I am skilled dealing with clients and face to face communication with the public and all Staff.My number one goal is to make sure all my customers are always served to the best possible standards.
Listed skills include Customer Service, Team Leadership, Supervisory Experience, Creative Problem Solving, and 27 others.