👋 Hello! I'm a dedicated and results-driven professional with a strong background in Corporate Communications and Customer Success. Currently, I'm working as the Customer Success Team Manager at Cortex in São Paulo, Brazil.🚀 In my current role, I lead the Customer Success department, specializing in Strategic Communication & Reputation offer. I'm passionate about fostering a data-driven culture within the areas of Communications and Marketing, as well as Government and Institutional Affairs/Relations for enterprise-level organizations. My team and I are committed to structuring and evolving these vital disciplines within companies.📈 Prior to my current position, I developed my skills and expertise in roles at a renowned organization such as Air France-KLM. During my time there, I contributed significantly to Corporate Communications, Influence Marketing, and B2C Marketing initiatives. I've managed several projects, executed impactful events, developed advertising campaigns, and ensured efficient budget management.🌎 My experience extends to regionalizing external and internal communication strategies for Brazil, Argentina, and Chile. I've played a crucial role in strategic planning for the Air France-KLM Group, engaging internal audiences, the press, and influencers alike.📊 Additionally, I have a solid background in project management, further enhancing my ability to drive successful outcomes and exceed goals based on insights coming from large amounts of data.🔗 Feel free to connect with me to explore collaboration opportunities.
Listed skills include Mobile Technology, Web Design, Photoshop, Illustrator, and 17 others.