Inventory managementKeeping purchasing report sheet up to dateRaising/placing purchasing orders based on purchasing report sheetAssisting forecastingMaintaining ERP up to dateSet up new stock (raw material, recipes and packaging)Organising collection with hauliers and suppliersTracking and tracing deliveriesChasing stock due and paperworkStock reconciliation/investigationLiaising with suppliers, 3PL and Internal teams (production, reps, WH, QC, PD, AP, sales/marketing)Buying stationeryCostingGenerating production daily and weekly reportsTracking/reconciliation crop contractsScanning and archiving production paperworkCross checking production sheetsAd-hoc duties

Inventory managementInbound (goods-in and returns)Outbound (preparing goods)Recycling/ wasteImaging and enrolling assetsCycle countStock reconciliation/ investigationCustomer serviceTracking and tracing deliveriesMaintaining ERP up to dateTraining team members

Raising and placing purchase orders based on MRPUpdating forecastLiaising with suppliers, hauliers, and internal/ external teamsPlanning collection and deliveries to the warehouseReceiving stock onto the ERPMaintaining the minimum stock levelUpdating the inventory systemDaily cycle countStock reconciliationMonthly stock KPIInputting and matching invoices and PODsInvoice reconciliationScanning and filing invoices/PODsBuying stationeryAd-hoc duties

Managing inbound/outbound shipments and deliveriesCreating shipments (LTL) on Amazon FBA websitePreparing/wrapping pallets and packagesPreparing documents for shipments (Labels, Packing lists, Dockets and Invoices)Picking and packing products for online ordersBooking couriersLiaising with retailers, suppliers, clients and carriers being the first point of contact for any issue regarding deliveriesStock/inventory controlChecking invoices against forecasts, PO’s raised and quantity receivedMaintaining database ensuring the information is accurate and up to dateA daily report of stock/inventory, inbound/outbound shipments, production and staff hours/shiftsAd-hoc dutiesSupervising the production line/warehouse to achieve company KPI’s, including managing staff hours/shifts, H&S and qualityTraining the production line/warehouse operative teamMaintaining the warehouse tidy and organised

Client management and supportData managementCRM system Salesforce, Homestay, Mobility Tool, My Travel Assistant, Gmail, Google Drive, Google Docs, Sheets and SlidesErasmus documentationOffice administration tasks (Scanning, filling, printing, handling incoming/outgoing posts and emails)Ad-hoc duties

Managing and developing the rent, home and bond insurance clients booksDevelopment of new insurancesBusiness to Business (B2B)Developing relationships with team, brokers, underwriters and clientsAccompaniment visits for clientsTraining an insurance broker

General support of the sales function to assist the business achieves its new business goals and targetsProcess Policies, Schedules and Endorsements on both underwriting and broker systems and issuing all relevant documentationLiaising with team, brokers, underwriters on a day to day basis on all scheme related issues and developing relationships with themRespond to allocated mail and queries from underwriters on a daily basisDeal with clients in a professional and friendly mannerEnsure all messages are recorded and communicated in a clear and timely mannerAssuming responsibility for project assignments as directed the team leader/operations managerDevelop an understanding of clients’ business and their risk management needs and deliver solutionsIdentify, acquire and build new client relationships from existing opportunitiesProvide proactive and positive relationship management through regular contact and follow upMaximise cross-selling opportunities with existing clientsEnsure business transacted fully complies with both internal and external regulatory and compliance standardsEffective management of your workflow and forward plan activities

Investigating and resolving customer and vendor general and finance queriesProcessing vendor and clients’ invoices, credit notes & paymentsFront desk reception, meeting and greeting all clientsDealing with all incoming telephone callsManaging all stationery requestsHandling incoming and outgoing postsEmail invoices to clients on a daily basisOther ad-hoc duties, including management of PO’s and credit card statementsSetting up meetings/organising external meetingsProcessing of employee expensesEnsure all invoices (AR & AP) have appropriate control and approvalBank reconciliationsLiaise with various internal departments to resolve invoice queries and obtain correct details for invoice processing and payment processingCustomer statement reconciliations in line with internal policyAssist with other related finance tasks as requested