Responsible for defining the franchise model and processes that guarantee the viability and success of the Truss Franchisee, mapping and monitoring the main business excellence indicators and ensuring the satisfaction of the network.

Responsible for the commercial management of franchisees/distributors at Professional Hair Care channel of Grupo Boticário

Acting and leading in strategic projects.

• Responsible for the Franchisee Success and Network Expansion areas. Management and implementation of the chain with stores in 4 states, leading to the achievement of sales goals and return on investment within the brand's business plan. Leading the field consulting and expansion teams in the growth of 100% in revenue and 100% in the number of stores.• Led of the strategic plan during COVID19, transforming the business into physical + digital.

• Consultant of the implementation nucleus with performance in projects: turnaround in a major retail player; S&OP of people in a market leader in car rental and resale, going through the review of performance evaluation and career management systems; always focusing on change management and stakeholder management, ensuring alignment and involvement at different levels of the organization.

• In charge for Aneethun franchise model management strategy• Led a team of 15 people and management and training of a network with more than 50 managers / entrepreneurs. Responsible for capitation, selection and opening of new franchises, from the business plan process to the implementation. Commercial sales management of the chain, planning of goals and monitoring of kpi`s. Responsible for price formation, analysis and monitoring of the life cycle, positioning and channels, costs and product mark-up. Several national awards by PEGN and ABF in franchisee satisfaction with the business and support model.

• Led a team of 4 people, restructuring and managing the field consultancies and network training program. Great performance in planning, budgeting and monitoring the performance of the 60 units through the PDCA management methodology.

• Strong performance in audits and consultancies in the 60 franchised units in the chain, diagnosing performance, leading to solutions and monitoring results. Support throughout the management routine, from the analysis and monitoring of kpi`s, cash flow, income statement and business viability.

• Management consultant working with PDCA as a managerial tool for decision making and achieving goals;Focus on the elaboration, analysis and monitoring of Matrix Expenses Management - GMD; Responsible for managing and drafting goals to reduce personnel costs, benefits, financial expenses, third taxes in the project to reduce costs through GMD in a large chemical industry;

Estagiário de Planejamento e Controle na Joint Venture Fiat GM Powertrain, responsável pelos custos de pessoal e engenharia.