• Supported Projects and Communication efforts by coordinating internal HR communications, preparing presentations,and assisting in the planning and execution of HR-related events.• Managed payroll operations by processing employee timesheets, ensuring accurate and timely payment, and resolvingpayroll discrepancies, which enhanced overall payroll accuracy by 15%.• Assisted in the recruitment process by screening resumes, scheduling interviews, and maintaining candidate databases,contributing to a 20% reduction in time-to-hire.• Conducted a comprehensive overtime analysis project, examining data across departments, crews, supervisors, andindividuals to identify trends, reduce unnecessary costs, and boost worker morale, leading to a 10% decrease in overtime expenses.

• Cultivate professional skills by actively participating in career networking events and corporate tours.• Establish relationships and connect with professionals within the finance industry to obtain internships.• Create valuable experience by seeking opportunities such as mentorship, scholarships, or fellowships.

• Make 40+ calls per hour to contact Discover customers to transfer them to their account manager.• Contact customers with a positive attitude to transfer them to an accountant.• Leave 20 voicemails per hour to cardmembers who were not able to answer.• Utilize the software Iris to extract accurate customer information and provide a better service while making calls.

Family Owned• Transition data from paper to cloud-based system.• Monitor weekly budget while recording daily income and expenses.• Respond over 10 daily phone calls and emails in English and Spanish.• Performed work duties thoroughly while assisting clients.

• Address clients’ financial goals and needs, by providing a personalized plan to each of them.• Data Analytics through databases to assess risk management under diverse financial plans.• Managed a professional networking platform with more than 100 people.• Attended to two meetings per week to improve my financial knowledge and skills.