As a Head of Interactions, I thrive on building high-performing and collaborative teams within a Unit. I leverage servant leadership to empower individuals, driving impactful achievements through coaching and support. My passion lies in fostering a positive environment where team members can flourish through autonomy, self-analysis, and career development. I bridge communication gaps both internally and externally, ensuring everyone is aligned towards a shared vision and Unit strategy. I partner with DevOps teams to identify what truly matters for users. By focusing on impactful initiatives, we can ensure their work directly benefits the user experience. Always learning and adapting, I leverage Agile practices to help the team optimize resource allocation. This focus on efficiency allows us to consistently deliver greater value together.I'm also responsible for budget management and for ensuring the unit's financial health.

Project Manager dedicated to driving organizational efficiency and enhancing operational performance. Partner with cross-functional teams to identify process gaps, implement strategic initiatives, and optimize workflows. Committed to fostering a culture of continuous improvement and cultivating collaborative partnerships to drive sustainable growth.

As an IT Business Partner Analyst and Product Owner CSPO®, my mission is to help the company developing initiatives with the human resources division, leveraging the most recent methodologies in what regards to People. The main aim is engaging with different teams, understanding needs and objectives, seeking to be solution-oriented. Working as a facilitator in multidisciplinary teams, I´m dealing with internal and external teams (both business and IT), anticipating problems, improving solutions and aligning expectations.Main responsibilities:- Build expertise on retail business processes and the enabling IT solutions;- Triage new business demand into initiatives or product functional backlog;- Develop appropriate business demand characterization, benefits identification, portfolio prioritization and product functional backlog;- Support business stakeholders’ alignment with IT initiatives deliverables;- Enable adoption of new capabilities delivered by IT initiatives;- Ensure BIT processes compliance and execution.

Acting as a strategic partner, aligning the objectives of the organization and the HR Department with Managers and Team Leaders.Presentation of proposals and strategic solutions that improve the effectiveness of the organization's functional structure.Identification of recruitment needs and assessment of recruitment outcomes.Proposals for new human resources systems and policies that strategically guide performance and achieve more and better results for the organization. Development of people and systems development programs, managing them strategically and appropriately with the objective of enhancing performance and results.Directly managed 4 people | HR Tech Team

Development of a diverse set of activities in the Human Resources area.Acting as a Business Partner.Operationally supporting the processes of Administrative Management, Talent Acquisition, Onboarding , Performance Review and Compensation Process.All while supporting the processes of Facility Management, Office Management and Occupational Health and Safety.

Responsible for coordinating the business unit with 4 HR consultants, focusing on the strategic business vision as well as people development.

Management of HR consulting processes, with focus on: Talent Acquisition - Top Profiles | Senior ManagementAssessment;Executive Search;Outplacement.

Founder and Manager of a Training Academy.Responsible for human resources, marketing and finance processes.Coach.Directly managed 12 people.

HR Trainee.Support recruitment and training processes.