Nuffsaid helps Customer Success teams become proactive. It centralizes your core data and apps (Gmail, Slack, Salesforce, Jira, and more) to focus CSMs on the right tasks with the highest impact customers. We’re backed by top investors from firms like General Catalyst, Gradient Ventures (Google’s AI fund), and Global Founders Capital, Kickstart Fund, and Inspiration Ventures, among others.• Technologies: React, TypeScript, Jest, Testing Library, React Query, axios, styled-components, material-ui, etc.• Launched a responsive toolbar utilized within Inbox and Tasks products.• Launched a responsive and scrollable header bar for the product Tasks v2.

Hotmart is a company that promotes entrepreneurship and education by offering solutions for those who create and promote digital products. We have a complete platform for anyone who wants to sell, promote, or buy online courses, videos, subscriptions, ebooks, tickets to events, and other digital media.The company has millions of users around the world, sales in more than 200 countries, with headquarters in the Netherlands and offices in several parts of the world: Brazil, Spain, Mexico, Colombia, United Kingdom, United States and France.• Technologies: React, TypeScript, Meteor, Blaze, Web Components, Jest, Babel, Wepback, micro frontends, etc.• Responsible for an internal product that is part of one of the most crucial stages in the product cycle. Other team uses it to analyze a queue of products and decide whether or not they can join the platform.• Made the product faster by implementing code splitting.• Improved the developer experience and maintainability of the code by splitting the webpack config file accordingly to the development environment.• Made the product consistent with the other micro frontends through a massive refactoring (+180 files) to implement the design system.• Improved the developer experience, maintainability of the code, state management of requests, and organization of service files through massive refactoring (+80 files) to implement the react-query library.

Upnid is the simplest way for small and medium-sized entrepreneurs to receive payments over the Internet.• Technologies: React, Next.js, Gatsby, Redux, GraphQL, Elasticsearch, Jest, Testing Library, Cypress, Angular 2+, etc.• Worked on different projects such as the institutional website, checkout page, and dashboards accessed by hundreds of customers.• Worked from day one to the launch of the most significant engineering project at the company. A payment gateway that allows customers to manage their payments, withdrawals, the anticipation of receivables, integrate with our API, integrate with checkout platforms (WooCommerce, Yamp, CartX, etc.), also help them to make smarter decisions through reports and an account health thermometer, all that in a simple way.

IT Department• Created and implemented standard operating procedures, knowledge management system, guides and manuals with best practices, IT support L1, L2, and L3 (Service Desk), and process automation.• Led the feasibility studies, planning, and implementation of AD, File Server, Firewall/Proxy, Backup among other solutions.• Developed the preventive maintenance plan, consulting, coordinating, and technical team training.• Led the relationship with suppliers.Web Department• Led the client briefing, design prototype, and frontend development (HTML, CSS, JavaScript, jQuery, PHP, WordPress, etc) focused on responsivity and high performance.• Led the maintenance, bug fixing, and improvement of customer websites and web applications.• Quality assurance, and projects management through the Redmine application.

• Coordination of the Service Desk with the objective of maintaining SLA compliance; incidents monitoring and management (GLPI) according to standard operating procedures; workload management; Responsible for deployment and management of servers (AD, DHCP, DNS, GPO, ISA Server, Forefront TMG, Backup); Coordination and training of technical staff; Creation of automation;• Active participation in the ISO 9001:2008 certification process. • Active participation in the implementation process of the 0800net system (Ellevo) for incident management.

• Windows, Word, Excel, and Internet; • Computer assembly and maintenance; • Network (TCP/IP, OSI model, Firewall, etc);

• Windows, Access, Word, Excel, PowerPoint, and Internet;• Computer assembly and maintenance;