Bruno Costa Dobbertin Email & Phone Number
Who is Bruno Costa Dobbertin? Overview
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Bruno Costa Dobbertin is listed as Subject Matter Expert (SME) at StubHub, a company with 1645 employees, based in Limerick, County Limerick, Ireland. AeroLeads shows a matched LinkedIn profile for Bruno Costa Dobbertin.
Bruno Costa Dobbertin previously worked as Customer Service Representative at Stubhub and Point of Contact from Buyer's Department at Stubhub. Bruno Costa Dobbertin holds Bachelor Of Arts - Ba, Business from Griffith College Limerick.
Email format at StubHub
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About Bruno Costa Dobbertin
I am a dedicated Customer Service Specialist at StubHub, where I have been making an impact since July 2022. My role involves expertly managing live chats, phone calls, and emails, ensuring that customers receive timely and effective support. My keen attention to detail and problem-solving abilities have been vital in handling complex cases and delivering high customer satisfaction.Previously, I was responsible for managing refunds for canceled events, where I meticulously updated Excel spreadsheets to maintain accurate records of refund values, policies, and company procedures. I also served as the Point of Contact for my department, thanks to my extensive understanding of company policies. In this capacity, I mentored colleagues, helping them navigate complex queries and ensuring adherence to our rigorous standards of quality and compliance.Despite working part-time, I have consistently outperformed full-time targets, highlighting my dedication and efficiency. This consistent performance has earned me recognition as a top performer within my team.I am currently pursuing a Level 8 Business Degree at Griffith College in Limerick, Ireland, aiming for a strong 2.1 honors degree. My electives include Advanced Financial Management, Financial Data Analysis, Managing Consumer Behavior, and Project Management, which align with my goal of building a career in Financial or Data Analysis.Outside of work and studies, I am committed to continuous learning and professional growth, eager to apply my analytical skills in a dynamic role that challenges me and contributes to my career ambitions in finance and data analysis.
Bruno Costa Dobbertin's current company
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Bruno Costa Dobbertin work experience
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Customer Service Representative
Current- Act as the first point of contact for buyers and new sellers, addressing inquiries about the company and resolving order issues.
- Handle customer interactions across multiple channels, including LiveChats, phone calls, and emails, in a fast-paced environment.
- Consistently achieve key performance indicators (KPIs), such as:
- Customer Satisfaction Scores (CSATs)
- Contacts Available per Hour (CAPH)
- Quality assurance metrics
Point Of Contact From Buyer'S Department
- Act as the primary liaison within the Buyers Department, addressing inquiries and resolving issues related to company procedures.
- Provide guidance and support to agents, ensuring adherence to company policies and protocols.
- Approve specific actions and decisions made by agents, as authorized.
- Identify and escalate complex or unique cases to the supervisor for further review and decision-making.
- Maintain clear communication channels within the department to facilitate smooth operations and issue resolution.
Crew Member
Key Responsibilities:Food Preparation: Prepared and assembled sandwiches and other menu items according to company standards, ensuring quality and consistency in each order.Kitchen Maintenance: Maintained a clean and organized kitchen environment by regularly cleaning workstations, equipment, and utensils, adhering to food safety and hygiene.
Colleagues at StubHub
Other employees you can reach at stubhub.com. View company contacts for 1645 employees →
Jasmine Brandon
Colleague at StubhubLos Angeles, California, United States, United States
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PG
Pritam Gorai
Colleague at StubhubKolkata, West Bengal, India, India
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RR
Ronit Ravi
Colleague at StubhubKarāchi, Sindh, Pakistan, Pakistan
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VK
Verenda Klouse
Colleague at StubhubKaratay, Konya, Türkiye, Turkey
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MH
Muhammad Huzaifa
Colleague at StubhubIslamabad, Islāmābād, Pakistan, Pakistan
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JZ
Ji Zhang
Colleague at StubhubMinhang District, Shanghai, China, China
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EW
Erika Wright
Colleague at StubhubSalt Lake City Metropolitan Area, United States
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WF
Wei Fu
Colleague at StubhubMadrid, Community Of Madrid, Spain, Spain
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LG
Lauren Glazner
Colleague at StubhubWest Jordan, Utah, United States, United States
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KM
Kayla Mcconnell
Colleague at StubhubSalt Lake City, Utah, United States, United States
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Bruno Costa Dobbertin education
Bachelor Of Arts - Ba, Business
High School Diploma
Proficiency Exam, English, C1
Frequently asked questions about Bruno Costa Dobbertin
Quick answers generated from the profile data available on this page.
What company does Bruno Costa Dobbertin work for?
Bruno Costa Dobbertin works for StubHub.
What is Bruno Costa Dobbertin's role at StubHub?
Bruno Costa Dobbertin is listed as Subject Matter Expert (SME) at StubHub.
Where is Bruno Costa Dobbertin based?
Bruno Costa Dobbertin is based in Limerick, County Limerick, Ireland while working with StubHub.
What companies has Bruno Costa Dobbertin worked for?
Bruno Costa Dobbertin has worked for Stubhub and Burger King.
Who are Bruno Costa Dobbertin's colleagues at StubHub?
Bruno Costa Dobbertin's colleagues at StubHub include Jasmine Brandon, Pritam Gorai, Ronit Ravi, Verenda Klouse, and Muhammad Huzaifa.
How can I contact Bruno Costa Dobbertin?
You can use AeroLeads to view verified contact signals for Bruno Costa Dobbertin at StubHub, including work email, phone, and LinkedIn data when available.
What schools did Bruno Costa Dobbertin attend?
Bruno Costa Dobbertin holds Bachelor Of Arts - Ba, Business from Griffith College Limerick.
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