Bruno Fonseca De Oliveira personal email
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I am a versatile professional with a strong orientation towards excellence, strategy, and management, in addition to being an enthusiast of innovation and transformation processes. My differential lies in agile thinking and the ability to respond to challenges. • Mechanical Engineer, a specialist in Project Management and Innovation Management, with a professional career, developed and consolidated in the areas of Business, Customer Service, Trade Marketing, and Logistics Operations. Trajectory with more than ten years of experience working in large companies in the technology and industry sectors of FMCG, cosmetics, pharmaceuticals, and consumer products, with expressive results and leadership positions.• Expertise in managing processes and logistics procedures for Trade Marketing and Supply Chain, with extensive experience in the relationship and negotiation with direct and indirect channels, throughout the order cycle.• Practice in the design and implementation of sales strategies and business plans, mapping of operational and business processes, KPI's analysis, strategic planning, and control of distribution and delivery chain activities.• Background in conducting collaborative projects to leverage SLA's and other service metrics, being ahead of CPFR, fostering the evolution of Fill Rate and Lead Time, ensuring contractual metrics and excellence in the supply chain.• Portfolio management with influential customers such as Coca-Cola, PepsiCo, Nestlé, Walmart, Carrefour, in addition to large retail distributors and wholesalers, with a focus on commercial planning, sales leverage, and business development.• Highlight for communicative and planning and organization skills, high sense of urgency, resolving capacity, and sense of responsibility. Strong analytical, energetic profile, positive attitude, strategic vision, and emotional intelligence to mobilize teams and establish trust with customers.• Fluent English, Spanish and Portuguese | German - Intermediate (studying)• Master in Management and Business Strategy - European University / Lisbon - 2020/2022• Specialization in Innovation Management and Design Thinking - HEC - Paris - 2020• Post Graduation in Project Management from Fundação Getúlio Vargas - 2020• Graduation in Mechanical Engineering - Anhanguera University / São Paulo - 2016• MS Office | VBA I and II (Excel) | SAP - Module R3 | Power BI
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Customer Service ManagerRed BullMadrid, Es
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Head Of Business Intelligence IberiaLáserum Sep 2022 - PresentSevilha, Andaluzia, Espanha -
Head Of OperationsLáserum Centros Asociados Sep 2021 - Aug 2022Lisboa, Portugal
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Supply Chain ManagerOxray Jan 2021 - Aug 2021Lisboa, PortugalTemporary Project• Development of the Supply Chain Strategies and Processes;• Procurement of the Medical Devices and Products at International Level;• Development of the Sustainable Procurement Strategies;• Development and Implementation of the company´s ́flow and its integration with Primavera System;• Development and Management of the E-Commerce Area;• Structuring of areas and their KPIs; -
Strategic And Logistics Operations CoordinatorRappi Jul 2019 - Mar 2020São Paulo, São Paulo, Brazil• Coordination of the Sampling area at the national level, with direct management of a team of 16 professionals;• Development of new partnerships with customers and suppliers to expand the commercial, strategic and operational areas of the sample distribution.• Negotiation of new contracts to improve margins and maximize profits in the existing operation in São Paulo and twelve new cities.• Elaboration of strategies for a better and more efficient supply to optimize customer service. Interface with the company's global board for all sector alignments.Main Customers: Coca Cola | PepsiCo | Nestlé | Colgate Palmolive | Unilever Results | Highlights: Opening of operations in 11 cities simultaneously; Implementation of new business strategy; 280% increase in operational productivity -
Customer Service And Logistics CoordinatorCoty Jul 2017 - Dec 2018Goiânia•Management of direct (E-commerce and Export) and indirect (Wholesalers and Distributors and C&C) channels;• Coordination of the Supply Chain and Information Intelligence teams;• Preparation of KPI control and mapping reports with local and global teams - Fill Rate, XPAFE, FROT, and administrative/physical cuts;• Coordination of exclusive and collaborative projects with customers and carriers, aiming at chain optimization such as CPFR, FOB, alignment of select routes and order profile, being a focal point with Advantage customers (Reference research)• Interface with Supply Chain and Business managers / directors, participating in management meetings for decision making, analysis, and presentation of results, engaging in prospecting and negotiating new contracts;• Participation in SAP implementation, and also leadership in projects aimed at improving processes, such as the development of the Power BI system - Brazil level and the creation of a simulator for centralizing deliveries.Main customers: Arcom | Martins | Atacadão | Walmart | CarrefourBrands: Adidas | Wella | Risqué | Monange, | BozzanoResults | Highlights: • Increase in the service level of the channel from 72% to 97%;• Negotiation of FOB contracts with key customers; • Standardization of Brazil KPIs with the global team, aligning a single metric -
Customer Service | Trade MarketingGenomma Lab Feb 2016 - May 2017São Paulo E Região, Brasil• Responsible for structuring, opening up the market and managing the Customer Service area for the supermarket channel, in the design, alignment, and implementation of processes, KPI analysis, and the results control;• Construction of an action plan and business strategies for Trade Marketing, directly coordinating three assistants and a team of sales promoters;• CPFR with global customers, preparing reports to monitor product distribution at Distribution Centers, customer stores, Sell In and Sell Out, evaluating supply suggestions, using statistics (Scorecard; Neogrid Analysis; Nielsen and IMS);• Interface with pharmacy and retail chain customers;• Participation in meetings with senior management and boards (national and international), presenting results, and defining strategic planning.Main Customers: Carrefour | Walmart | GPA | Cencosud | Raia Drograsil | DPSPBrands: Cicatricure | Asepxia, | Tío NachoResults | Highlights: • Increase in profitability of the channel from 80 thousand to 1 Million - turnover/month.• Performance is more than 700 points of sale.• Sell Out project management, increasing profitability. -
Customer Service & Logistics AnalystColgate-Palmolive Mar 2012 - Feb 2016São Paulo E Região, Brasil• Responsible for supporting the management of large national retail accounts, monitoring commercial negotiations, measuring store results, and controlling all delivery, supply, and stock logistics;• Analysis of KPIs and development of projects to leverage service to global customers and major retailers;• Structuring and analysis of collaborative reports of Out of Stock, Virtual Stock, and On-Shelf Availability, developing projects and actions with customers and end consumers;• Analysis of opportunities to optimize processes and logistical gains. Adaptation of methods to the Supply Chain collaboration model, ensuring operational excellence, demand chain, integrated supply, adequate replenishment, and fluidity in the execution of the point of sale.Main Customers: Carrefour | GPA | Wal Mart | DIA% | LASA | Comper Group | Guanabara Houses | Worldwide.Brands: Total 12 | Luminous | PalmoliveResults | Highlights: • Implementation and maintenance of Collaborative Demand Projects with the principal global retail customers. -
Mechanical Engineer InternCummins Inc. Oct 2010 - Nov 2011São Paulo E Região, BrasilIn the area of Mechanical Engineering, I worked with internal and external clients, preparing budgets, proposals and negotiations.I also performed the fault analysis of several engines, elaborating technical reports in order to understand the root cause of the problem.
Bruno Fonseca De Oliveira Skills
Bruno Fonseca De Oliveira Education Details
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Business Administration -
Project Management -
Mechanical Engineer
Frequently Asked Questions about Bruno Fonseca De Oliveira
What company does Bruno Fonseca De Oliveira work for?
Bruno Fonseca De Oliveira works for Red Bull
What is Bruno Fonseca De Oliveira's role at the current company?
Bruno Fonseca De Oliveira's current role is Customer Service Manager.
What is Bruno Fonseca De Oliveira's email address?
Bruno Fonseca De Oliveira's email address is br****@****ail.com
What schools did Bruno Fonseca De Oliveira attend?
Bruno Fonseca De Oliveira attended Universidade Europeia, Hec Paris, Fundação Getulio Vargas, Anhanguera Educacional.
What skills is Bruno Fonseca De Oliveira known for?
Bruno Fonseca De Oliveira has skills like Customer Service, English, Logistics, Supply Chain Management, Microsoft Office, Sap, Autocad, Bett Insite, Microsoft Excel, Microsoft Word, Cadeia De Fornecedores, Atendimento Ao Cliente.
Who are Bruno Fonseca De Oliveira's colleagues?
Bruno Fonseca De Oliveira's colleagues are Jonas Leimbach, Guan Tame La, Mohammed Hadram, Eduardo Martínez Recasens, Bryan S. Glasgow, Frank Roy, Esteban Muñoz.
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Bruno Fonseca de Oliveira
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