Atlassian Premier Support Engineer For Jira
Current
Sep 2019 - Present
AeroLeads people directory · profile
Bruno Silva Email & Phone Number
Premier Support Engineer for Jira Product at Atlassian | e-Core
at
e-Core
1 work email found
@e-core.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Premier Support Engineer for Jira Product at Atlassian | e-Core
Location
São Paulo, São Paulo, Brazil
Company size
Who is Bruno Silva? Overview
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Quick answer
Bruno Silva is listed as Premier Support Engineer for Jira Product at Atlassian | e-Core at e-Core, a company with 312 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a work email signal at e-core.com and a matched LinkedIn profile for Bruno Silva.
Bruno Silva previously worked as Atlassian Premier Support Engineer for Jira at E-Core and Data Protection and Cloud Specialist at Certsys Tecnologia Da Informação. Bruno Silva holds Master Of Business Administration - Mba, Business Administration And Management, General, 8 from Fgv - Fundação Getulio Vargas.
Company email context
Email format at e-Core
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{first}.{last}@e-core.com
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Profile bio
About Bruno Silva
- 17+ years of solid experience on deployment, management and support of applications for enterprise global customers on complex and critical environments with strong analytical and troubleshooting skills.- Bachelor degree in Computer Science and MBA degree in Business Management. Advanced English and basic Spanish skills.- Deep knowledge of several infrastructure components like network, storage, virtualization allowing faster and deeper environment understanding and allowing more comprehensive planning and solution proposal.- Excellent relationship and communication skills working with both technical and management teams. Experience performing technical, service scope and status report presentations.- Ability to perform communication interface and alignment between different company teams like engineering, consulting, sales management and higher levels.- Enthusiast, passionate and focused on learning new technologies driving digital transformation.
Listed skills include Netbackup, Solaris, Virtualization, Storage, and 51 others.
Current workplace
Bruno Silva's current company
Company context helps verify the profile and gives searchers a useful next step.
E-Core
12 roles
Bruno Silva work experience
A career timeline built from the work history available for this profile.
Data Protection And Cloud Specialist
Technical consultant for Cloud Solutions for IBM Cloud Private, Amazon AWSTechnical consultant for Hyper-converged solutions for Nutanix HCI and VMwareTechnical leader for Data Protection team
Oct 2018 - Aug 2019
Principal Technical Account Manager - Product Specialist
New responsibilities as a Principal:Identification of new opportunities for sales teams.Meetings with sales teams for renewal checkpoints and pipeline accounts.Responsible for some international customers as backup specialist.Participation on POC setup and presentations with Sales System Engineering team.Product specialist for NetBackup and Appliances for.
Apr 2016 - Jul 2018
Senior Technical Account Manager - Product Specialist
Product specialist for NetBackup and Appliances for Business Critical Customers.Main point of contact for critical customers to troubleshoot and solve technical issues.Work with software engineers and product managers to solve issues requiring source code changes.Provide recommendations for best product utilization and high performance.Creation and.
Oct 2015 - Mar 2016
Senior Technical Account Manager - Product Specialist
Product specialist for NetBackup and Appliances for Business Critical Customers.Main point of contact for critical customers to troubleshoot and solve technical issues.Work with software engineers and product managers to solve issues requiring source code changes.Provide recommendations for best product utilization and high performance.Creation and.
Oct 2012 - Sep 2015
Senior Technical Support Engineer
New responsibilities as a Senior:Train, coach and help new support employees.Create, update and review internal knowledge base technical documents.First level of support for NetBackup product.Provide support to customers to install, configure, upgrade and apply patches.Escalate cases to next level when necessary.Provide product guidelines and best.
Apr 2010 - Oct 2012
Technical Support Engineer
First level of support for NetBackup product.Provide support to customers to install, configure, upgrade and apply patches.Escalate cases to next level when necessary.Provide product guidelines and best practices for different situations.
Oct 2007 - Apr 2010
Production Planning Analyst
Responsible to promote internal developed and tested applications to production servers.
Jul 2006 - Mar 2007
Datacenter Operations
Datacenter operations monitoring and supporting servers and applications availability.Responsible for backup and restores of server applications and user data.
Oct 2004 - Jun 2006
Support Analyst
Responsible for operation and administration of production servers and support workstations
Oct 2003 - Sep 2004
Support Analyst
Allocated on customer, was responsible for desktop/workstation support for company employees.
Jun 2002 - Jul 2003
Information Technology Staff
Ete Horacio Augusto Da Silveira
Jan 2001 - Dec 2001
Team & coworkers
Colleagues at e-Core
Other employees you can reach at e-core.com. View company contacts for 312 employees →
JN
Jodelyn Naling
Colleague at E-Core
Taguig, National Capital Region, Philippines, Philippines
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UA
Ursula Alvarenga
Colleague at E-Core
Taubaté, São Paulo, Brazil, Brazil
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SL
Samuel Laguna Moraes
Colleague at E-Core
Porto Alegre, Rio Grande Do Sul, Brazil, Brazil
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LC
Lucas Cazarotto
Colleague at E-Core
Greater Porto Alegre, Brazil
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EF
Eduardo Franceschini, Pmp, Prince2, Csm, Cspo
Colleague at E-Core
Campinas, São Paulo, Brazil, Brazil
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SM
Sushan Majhi
Colleague at E-Core
Pipara Simara, Nepal, Nepal
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LT
Leandro Teixeira Ferreira
Colleague at E-Core
Campinas, São Paulo, Brazil, Brazil
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MB
Manoella Bueno
Colleague at E-Core
Barcelona, Catalonia, Spain, Spain
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PV
Pedro Vianna
Colleague at E-Core
São José Dos Campos, São Paulo, Brazil, Brazil
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WY
Willard Yoshio Hanada
Colleague at E-Core
São Paulo, São Paulo, Brazil, Brazil
View →
Jodelyn Naling
Colleague at E-Core
Taguig, National Capital Region, Philippines, Philippines
View →
UA
Ursula Alvarenga
Colleague at E-Core
Taubaté, São Paulo, Brazil, Brazil
View →
SL
Samuel Laguna Moraes
Colleague at E-Core
Porto Alegre, Rio Grande Do Sul, Brazil, Brazil
View →
LC
Lucas Cazarotto
Colleague at E-Core
Greater Porto Alegre, Brazil
View →
EF
Eduardo Franceschini, Pmp, Prince2, Csm, Cspo
Colleague at E-Core
Campinas, São Paulo, Brazil, Brazil
View →
SM
Sushan Majhi
Colleague at E-Core
Pipara Simara, Nepal, Nepal
View →
LT
Leandro Teixeira Ferreira
Colleague at E-Core
Campinas, São Paulo, Brazil, Brazil
View →
MB
Manoella Bueno
Colleague at E-Core
Barcelona, Catalonia, Spain, Spain
View →
PV
Pedro Vianna
Colleague at E-Core
São José Dos Campos, São Paulo, Brazil, Brazil
View →
WY
Willard Yoshio Hanada
Colleague at E-Core
São Paulo, São Paulo, Brazil, Brazil
View →
3 education records
Bruno Silva education
Master Of Business Administration - Mba, Business Administration And Management, General, 8
Bachelor'S Degree, Computer Science, 9
Technician, Data Processing, 9
Ete Horácio Augusto Da Silveira
FAQ
Frequently asked questions about Bruno Silva
Quick answers generated from the profile data available on this page.
What company does Bruno Silva work for?
Bruno Silva works for e-Core.
What is Bruno Silva's role at e-Core?
Bruno Silva is listed as Premier Support Engineer for Jira Product at Atlassian | e-Core at e-Core.
What is Bruno Silva's email address?
AeroLeads has found 1 work email signal at @e-core.com for Bruno Silva at e-Core.
Where is Bruno Silva based?
Bruno Silva is based in São Paulo, São Paulo, Brazil while working with e-Core.
What companies has Bruno Silva worked for?
Bruno Silva has worked for E-Core, Certsys Tecnologia Da Informação, Veritas Technologies Llc, Symantec, and Electronic Data Systems.
Who are Bruno Silva's colleagues at e-Core?
Bruno Silva's colleagues at e-Core include Jodelyn Naling, Ursula Alvarenga, Samuel Laguna Moraes, Lucas Cazarotto, and Eduardo Franceschini, Pmp, Prince2, Csm, Cspo.
How can I contact Bruno Silva?
You can use AeroLeads to view verified contact signals for Bruno Silva at e-Core, including work email, phone, and LinkedIn data when available.
What schools did Bruno Silva attend?
Bruno Silva holds Master Of Business Administration - Mba, Business Administration And Management, General, 8 from Fgv - Fundação Getulio Vargas.
What skills is Bruno Silva known for?
Bruno Silva is listed with skills including Netbackup, Solaris, Virtualization, Storage, Dns, Servers, Vmware, and Vmware Esx.
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