Bruno E. O. Massi
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Bruno E. O. Massi Email & Phone Number

Gerente de Excelência Operacional at Accor
Location: São Caetano Do Sul, São Paulo, Brazil 10 work roles 6 schools
1 work email found @gazitbrasil.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email b****@gazitbrasil.com
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Current company
Role
Gerente de Excelência Operacional
Location
São Caetano Do Sul, São Paulo, Brazil
Company size

Who is Bruno E. O. Massi? Overview

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Quick answer

Bruno E. O. Massi is listed as Gerente de Excelência Operacional at Accor, a company with 184 employees, based in São Caetano Do Sul, São Paulo, Brazil. AeroLeads shows a work email signal at gazitbrasil.com and a matched LinkedIn profile for Bruno E. O. Massi.

Bruno E. O. Massi previously worked as Process and Projects Coordinator at Gazit Brasil and Project Leader at Supportcomm. Bruno E. O. Massi holds Pós-Graduação Lato Sensu - Mba, Data Science And Analytics from Universidade De São Paulo.

Company email context

Email format at Accor

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*@gazitbrasil.com
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Profile bio

About Bruno E. O. Massi

Professional with 20 years of experience in process and project management.I combine agile and traditional methods of project management and process improvement to make business dynamics simpler, more robust and in tune with people's needs.I had the pleasure of leading teams of projects, developments (IT) and diagnostics of the customer experience, as well as the opportunity to implement and act in areas of excellence.Use of methodologies such as lean six sigma, design thinking, kaizen, kanban, scrum and pmi to achieve results in a fast, continuous and innovative way that already surpass R $ 230 MM in savings.Available for travel.

Listed skills include Lean Thinking, Black Belt, Business Intelligence, Continuous Improvement, and 29 others.

Current workplace

Bruno E. O. Massi's current company

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Accor
Accor
Gerente de Excelência Operacional
São Caetano do Sul, SP, BR
Employees
184
AeroLeads page
10 roles

Bruno E. O. Massi work experience

A career timeline built from the work history available for this profile.

Gerente De Excelência Operacional

São Caetano Do Sul, SP, BR

Gerente De Excelência Operacional

Current

São Paulo, Brasil

Feb 2024 - Present

Process And Projects Coordinator

São Paulo, São Paulo, Brasil

Dec 2020 - Feb 2024

Project Leader

São Paulo, Brasil

I worked in the management of mobile application development projects, being the interface between the product teams, development partners and IT teams, in addition to remodeling the management and production processes with a focus on increasing productivity and scale.

Dec 2019 - Mar 2020

Project Consultant

São Paulo

As responsible for the project portfolio of the B2C sales department, I acted as a link between management and operation, ensuring the monitoring and visibility of topics, methodological support to project managers, assuming the management of highly relevant initiatives. I also answered for the budget monitoring and control of the portfolio.

Sep 2017 - Oct 2019

Customer Experience Process Coordinator

São Paulo E Região, Brasil

Caring for the team's motivation, development and integration, I oriented diagnostic studies identifying the clients' pain. Once identified, the pains were monitored through the results obtained by the pilot actions proposed by the team. Based on mining and statistical control of processes (SPC), we now monitor the behavior of the indicators, signal and.

Dec 2015 - Apr 2017

Senior Business Process Analyst

São Paulo Area, Brazil

Acting as project manager based on the PMI, I mapped opportunities, planning, specifying, defending and conducting the financial director's projects, working in partnership with the business areas in order to execute the project according to the scope, deadline and cost expected. Preparation of status reports, business case, feasibility studies and.

Aug 2011 - Dec 2015

Experienced Business Process Analyst

São Paulo Area, Brazil

Implementation of a process area by mapping, documenting and improving processes, structuring and disseminating the concept of quality and management by indicators. I started to plan, structure and manage projects and later to coordinate a team of development analysts, being responsible for transforming the needs of the business areas into system.

Oct 2009 - Aug 2011

Junior Business Process Analyst

São Paulo Area, Brazil

I carried out the mapping and documentation of the end-to-end business processes incorporating performance indicators used as a reference for the adequacy and redesign (as is - to be) of the process. Implemented and managed a project office (PMO), statistical control and process management in order to support the cycle of continuous improvement.

Dec 2007 - Oct 2009

2º Lieutenant

Brazil

Graduated in 1st place in his class, I acted as leader of maintenance of micro-hydroelectric plants, instructor, company commander and field operations officer in the Amazon region. Later I became responsible for the quality management section, representative of the managerial excellence program, as well as for the supply operations (arms and ammunition).

Feb 2002 - Jul 2007
6 education records

Bruno E. O. Massi education

Engineering Combat Officer, Military Sciences

Brazilian Army - Cpor
FAQ

Frequently asked questions about Bruno E. O. Massi

Quick answers generated from the profile data available on this page.

What company does Bruno E. O. Massi work for?

Bruno E. O. Massi works for Accor.

What is Bruno E. O. Massi's role at Accor?

Bruno E. O. Massi is listed as Gerente de Excelência Operacional at Accor.

What is Bruno E. O. Massi's email address?

AeroLeads has found 1 work email signal at @gazitbrasil.com for Bruno E. O. Massi at Accor.

Where is Bruno E. O. Massi based?

Bruno E. O. Massi is based in São Caetano Do Sul, São Paulo, Brazil while working with Accor.

What companies has Bruno E. O. Massi worked for?

Bruno E. O. Massi has worked for Accor, Gazit Brasil, Supportcomm, Telefônica Brasil, and Claro Brasil.

How can I contact Bruno E. O. Massi?

You can use AeroLeads to view verified contact signals for Bruno E. O. Massi at Accor, including work email, phone, and LinkedIn data when available.

What schools did Bruno E. O. Massi attend?

Bruno E. O. Massi holds Pós-Graduação Lato Sensu - Mba, Data Science And Analytics from Universidade De São Paulo.

What skills is Bruno E. O. Massi known for?

Bruno E. O. Massi is listed with skills including Lean Thinking, Black Belt, Business Intelligence, Continuous Improvement, Lean Office, Pmi, Ms Project, and Pmo.

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