Bruno Borges Email & Phone Number

Porto E Região

Acting as manager duty in absence of staff;Input and development of daily meetings;Continuous development and management of costumers database; Accomplishment and achivement of weekly/monthly Forecast; Sales One-to-One;Training and sales technics; Daily sales and analysis reports;Responding to issues such as service enquires; Handling costumer escalations/relashionship issues; Writing reports and key business correspondence; Building costumer loyalty and relationship;

Portugal

Continuous development and management of costumers database; Daily meetings;Company law and achievement compliance; Data Input and management;Weekly/monthly Forecast achivement;Learning and accomplishment of One-to-One sales technics; Programing and installing security sistems;Continuous training and development; Daily sales and analysis reports;Visiting important clients and costumers to mantain relationship; Layouts & implementation schemes/diagrams;

Lincolnshire, Reino Unido

Relaying information in a concise and clean manner; Building costumer relationship and loyalty; Managing costumers and staff expectations; Writing reports and key business correspondence; KPI's analysis and management;Managing teams and processes; Participating and delegating staff meetings; Payroll, holiday input and management; Preparing daily, weekly and monthly reports; Project owner and management;Continuous development of strategies and methods (production & logistics);Conducting visual and verbal GMP's; Team management;Assessing all departments performances against set targets; Quickly investigating and researching important issues; Staff resources allocation;

Spalding, Uk

Managing operations and Filling Lines TeamH&S representativeJob allocationTraining and developmentProblem and machine breakdown solvingReport directly to management and guarantee that forecasts, objectives and profit margins are achieved and accomplishedGuarantee of costumer satisfaction and quality of product

Spalding, Uk

Development, Design and creation of bar/restaurant along side with ownershipInfrastructure development and implementationMarket research and employmentBrand creation and expansionEmployment, stock purchase and stock controlSuppliers and resources investigation and researchStock control and staff managementTraining and costumer service COSHH / HACCP / Risk AssessmentsGeneral maintenanceKPI and budgets achievementUSP identificationUp- SellingFirst Aider and Personal License HolderBookings and day-to-day operations control and managementMenus, promotions and marketing creation and maintenance

United Kingdom

Cost controlEmploymentTeam management / trainingStock Control / managementRotas and staff rotationCOSHH / HACCP / Risk AssessmentsGeneral maintenanceKPI and budgets achievementUSP identificationUp- SellingFirst AiderRestaurants and meeting rooms set ups and general decoration and maintenanceToast mastering and wedding planing for over 90 weddings within Exclusive Hotels, managing meetings and daily planning for international companies such as: Vodafone, Barclays, HSBC, Apple...Providing and guaranteeing costumer satisfaction and service quality at a Five Star Level and from 2 Rosettes up to Michelin Star StandardThroughout my experience within Exclusive Hotels I have also improved and learned with some of the best in the industry and served the very highest profile guests

High School, Electrical, Electronic And Communications Engineering Technology/Technician, A

Always elected by class students as Lead / bespoke Student

Electrical, Electronics And Communications Engineering