Bruno Moreira Roque

Bruno Moreira Roque Email and Phone Number

IT Manager | Digital Transformation | Tech Manager | Expertise in Clouds, People Management and Project Management
Bruno Moreira Roque's Location
São Paulo, São Paulo, Brazil, Brazil
Bruno Moreira Roque's Contact Details

Bruno Moreira Roque personal email

About Bruno Moreira Roque

For more than 20 years, I've been working in support, maintenance and production, software development and digital transformation operations. I have Google Cloud certifications and received several awards in the companies I worked for. With extensive experience in leadership (assertive and empathetic profile) and team and project management, I have command of such methodologies as PMI, SCRUM and KANBAN, as well as knowledge in various development platforms, databases and public clouds, including Java, .NET, SQL Server, Oracle, AWS, GCloud (GCP) and Azure. I worked as Career Mentor at Kodus, helping professionals define goals and strategies to achieve professional success. Previously, I held leadership positions in companies such as Accenture, VILT, BRQ, Nextel Brasil, Vivo, Claro, Everis, NET Serviços and SulAmerica ING.I am currently the CTO/CPO of TaxData, developing an innovative tax intelligence platform based on artificial intelligence, allowing companies to recover credits from the government.Throughout this career, I have acquired a solid understanding of the key aspects in the management of technology and digital transformation projects in complex organizations, including: ➢ Leadership of Multidisciplinary Teams➢ Project Management➢ Software Development Platforms➢ Public Clouds➢ Identification of Innovative Technological Solutions➢ Strategic Planning of Technologies➢ Communication with Stakeholders➢ Change Management➢ Risk and Impact Management

Bruno Moreira Roque's Current Company Details

IT Manager | Digital Transformation | Tech Manager | Expertise in Clouds, People Management and Project Management
Bruno Moreira Roque Work Experience Details
  • Kodus
    Career Mentor
    Kodus Apr 2023 - Aug 2023
    São Paulo, Brasil
    • Guide and support professionals in their trajectories and professional development.• Advise and guide professionals from different areas and levels of experience in setting their career goals.• Conduct one-on-one mentoring sessions to discuss professional challenges and identify opportunities for growth.• Develop customized action plans to enhance skills and get better job opportunities.• Provide constructive and motivational feedback to overcome obstacles and maximize the potential of professionals.• Promote the building of a strong professional networks and seek relevant networking opportunities for professional growth.
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  • Accenture
    Enterprise Manager
    Accenture Oct 2020 - May 2023
    São Paulo, Brasil
    • Worked on digital transformation projects in the banking and insurance segments.• Responsible for multidisciplinary software and infrastructure development teams.• Employed cloud or on-premises technologies.• Developed estimates and proposals.• Advised and consulted on projects.• Executive management of projects.• Worked as Scrum Master.• Generated indicators to improve the agility of teams.
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  • Vilt
    It Project Manager
    Vilt Aug 2016 - Oct 2020
    São Paulo E Região, Brasil
    • Responsible for the maintenance, support and architecture operations in Brazil.• Managed War Rooms for system stabilization.• Monitored service levels and action plans for continuous improvement.• Managed calls related to the functionalities implemented in the portals and the platform.• Managed the corrective and evolutionary demands with VILT's onsite team or software factory.• Managed the Cloud (AWS, GCloud and Azure) and on-premises architecture and infrastructure.• Developed container-based architectures (Docker and Kubernetes).
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  • Brq
    Independent Consultant
    Brq Apr 2016 - Jun 2016
    São Paulo
    • Developed technical proposals on 4 support fronts to meet NET's outsourcing RFP.• Created a service structure capable of supporting the current portability, Now, synchronism, BI and Managed Services lines with improved quality.• Managed more than 5 thousand calls and more than 3300 hours of work on these lines.
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  • Nextel Brasil
    It Executive Consultant
    Nextel Brasil Sep 2014 - Nov 2015
    São Paulo Area, Brazil
    • Analyzed the impact of new projects on the architecture of deployed systems and environments.• Supported production teams in monitoring and problem solving.• Managed War Rooms for system stabilization.• Generated incident and problem resolution indicators.• Provided support to user areas in the systems to ensure on-time deliveries.• Managed supplier deliveries, including the correction of problems and developments in systems.
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  • Vivo (Telefônica Brasil)
    It Team Leader
    Vivo (Telefônica Brasil) May 2011 - Aug 2014
    São Paulo Area, Brazil
    • Led an operation with 7 analysts to ensure the stability of the Smart Network environment.• Led task forces to improve existing products, mapping flows, and suggesting procedural or systemic improvements.• Managed infrastructure demands, including the analysis, targeting and resolution of systemic incidents and requests.• Assisted in functional incidents related to physical and electronic recharging, ticket handling, and the charging of voice and SVA services.• Monitored critical processes and proposed solutions to anticipate needs.• Monitored service levels and action plans for continuous improvement.• Performed the functional analysis of systemic problems and suggested improvements in tier one service processes.• Monitored and worked on the implementation of new demands involving both infrastructure and software versions.• Generated indicator reports (BSC) of the smart network division.• Monitored the Core Team and project meetings related to prepaid and compliance with definitions.
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  • Claro (Consultor Stefanini)
    It Coordinator
    Claro (Consultor Stefanini) Sep 2008 - May 2011
    • Managed a team with 12 analysts in 2 IT operations at Claro.• Ensured the execution of the processes and managed the SLAs established by ANATEL for numerical portability and Value Added Services (VAS).• Managed demands, analyzed and guided the solutions of systemic incidents.• Monitored critical processes and proposed solutions to anticipate needs.• Monitored service levels and action plans to correct gaps.• Managed incidents and problems impacting services.• Interacted with business areas, partners and suppliers to ensure quality of service.• Generated executive and operational reports with quality metrics of the IT services.• Created and implemented the Problem Management Process.• Created contingency processes to restore service levels.
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  • Everis
    Team Leader
    Everis Jan 2008 - Aug 2008
    • Requirements gathering, business modeling and demand control for the software factory in the number portability project.• Managed the activities of the specialist consultants in number portability.• Supported the functional team in the customization of the functional specifications of the portability platform.• Project executed simultaneously in fixed and mobile operators of the country, allowing phone number portability.• Estimated budget of 5,600,000.00 reais for the Oi and Embratel projects.• Team composed of 15 functional analysts, 4 Spanish specialists, 15 systems analysts and 30 developers.• Technologies used: Java/J2ee, Weblogic (Oi) / JBoss (Embratel) and Oracle.
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  • Net Oficial (Consultor Eds E Spread)
    Team Leader / Systems Analyst
    Net Oficial (Consultor Eds E Spread) Oct 2005 - Dec 2007
    • Planned and defined the scope of the project for the replacement of two address control systems and equipment at NET Serviços.• Team composed of 5 business analysts, 5 systems analysts, 2 integration analysts, 2 migration analysts, 1 architect and 10 developers.• Main technologies used: Java/J2ee, Weblogic and Oracle.• Planned and led the design phase of the CoBilling project between NET Serviços and Embratel (NetFone).• Project team with up to 120 resources, including developers, test analysts, systems analysts/architects, business process analysts, and front-line leaders.• Main technologies used: Java/J2ee, Weblogic and Oracle.
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  • Sulamerica Ing São Paulo (Consultor G&P)
    Systems Analyst
    Sulamerica Ing São Paulo (Consultor G&P) Aug 2004 - Oct 2005
    • Led the systems analyst team during the analysis & design phase of the provider management project for Sul América Saúde.• Reconstructed the provider registry in Java/J2EE in the presentation layer and with COBOL/CICS and DB2 7 in the business layer.• Main technologies used: Java/J2EE, Websphere, Oracle, DB2 and COBOL/CICS.• Led the analysis phase of the special materials request project for Sul América Saúde's mainframe.• Controlled requirements, developer activities, costs, scope and resources.• Project objective: control reimbursement requests made by providers for materials used in medical procedures.• Main technologies used: Java/J2EE, Websphere, Oracle, DB2 and COBOL/CICS.• Developed the technical/commercial proposal and led a team of 2 analysts/developers during the analysis and construction of the SUS compensation project for Sul América Saúde.• Main technologies used: Java/J2EE, Websphere, Oracle, DB2 and COBOL/CICS.
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  • Qualisoft
    Systems Analyst
    Qualisoft Mar 2001 - Aug 2004
    São Paulo Area, Brazil
    • Analyzed requirements, modeled the solution and monitored the development of projects for the implementation of two-dimensional barcodes and the sending of secure emails to brokers for AGF Brasil Seguros.• Main technologies used: Visual Basic, ASP, Oracle and SQL Server.• Analyzed requirements, modeled the solution, and monitored the development team of a project to centralize the issuance of insurance policies for AGF Brasil Seguros.• Main technologies used: Visual Basic, ASP, Oracle and SQL Server.
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  • Via Networks/Dialdata
    Systems Analyst
    Via Networks/Dialdata Mar 1999 - Feb 2001
    • Managed the entire web hosting environment and developed systems on various platforms such as Windows, Unix, Linux and the Oracle and SQL Server Databases.
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Bruno Moreira Roque Skills

Rup Pmi Cobit Uml Sql Server Itil Oracle Sql Unix Weblogic Pl/sql Microsoft Sql Server Java Enterprise Edition Scrum Mysql Soa Sql Java Oracle Jboss Application Server Operating Systems Erp Pmi Dos Ejb Linux Soa Sistemas Operacionais Erp Microsoft Project Metodologia Pmbok Kanban Banco De Dados Oracle

Bruno Moreira Roque Education Details

Frequently Asked Questions about Bruno Moreira Roque

What is Bruno Moreira Roque's role at the current company?

Bruno Moreira Roque's current role is IT Manager | Digital Transformation | Tech Manager | Expertise in Clouds, People Management and Project Management.

What is Bruno Moreira Roque's email address?

Bruno Moreira Roque's email address is br****@****ail.com

What schools did Bruno Moreira Roque attend?

Bruno Moreira Roque attended Fia Business School, Bsp - Business School São Paulo, Senac Brasil.

What skills is Bruno Moreira Roque known for?

Bruno Moreira Roque has skills like Rup, Pmi, Cobit, Uml, Sql Server, Itil, Oracle Sql, Unix, Weblogic, Pl/sql, Microsoft Sql Server, Java Enterprise Edition.

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