Project management activities with definition of processes, schedules, and workloads, considering the allocated budget, and ensuring the team met deadlines.Monitoring of costs, time, and project quality.Coordination between the client and other stakeholders.

Leading and coordinating logistic team activities, ensuring items stock level and customers deliveries.Leading and coordinating technical support team activities in order to satisfy customer expectations to solve machine and printing process issues.Defining KPI to evaluate processes and budget.Resolve escalated problems to maintain strong customer experience levels.Identify opportunities for growth and innovation.

Order Management System Team Delivery Manager.Project management, planning, execution and control over scope, timing and quality.Ensuring roadmap and projects are delivered on time and within budget, highlighting cross-team risks and dependencies and managing them before they become blockers.Planning of the software releases in production and pre-production environments.Managing the project risks and project updates.Actively participating in the team composition from early stages to hiring decisions.Working with the delivery team in a collaborative way encouraging career and defining personal growth.Ensuring the team met deadlines through agile methodologies.

Leading digital production planning team in order to manage working prioritization and backlog properly.Liaise with internal and external business , tech and operations stakeholders, keep track of project deliverables and milestones, update meaningful KPIs and communicate them in the appropriate cross-team forum.

Planning of goods arrivals, processing and photography.Production progress monitoring and process control.Working with the tech teams to solve issues on online items visibilities.Manage communication with external stakeholders in order to ensure effective process management support.

Managing document and administrative warehouse logistic flows.Managing relations with 3PL and customers.Managing items flow from warehouse to Italian and foreign non-EU factories.