Ornella Bruno Email & Phone Number

Rosario, Santa Fe, Argentina

Como Community Manager freelance, he gestionado de manera remota las redes sociales y la presencia digital de un prestigioso centro de estética de mi ciudad. Desarrollo de Contenidos Creativos:- Planificación y programación del calendario mensual de contenidos para redes sociales- Creación y publicación de contenido visual y escrito (posts, videos, stories) que resalta los servicios y promociones del centro de estética.- Redacción de textos atractivos que reflejan la identidad y tono de la marca.Gestión de Redes Sociales:- Administración de perfiles en redes sociales (Instagram y whatsapp), asegurando una presencia activa y coherente.- Monitoreo de las interacciones con los seguidores, respondiendo a consultas y fomentando la participación en la comunidad en línea.Análisis de Métricas y Optimización:- Evaluación del rendimiento de las campañas y publicaciones mediante el análisis de métricas (alcance, interacción, crecimiento de seguidores).- Ajuste de estrategias de contenido y comunicación para maximizar el impacto y engagement.

Lima, Perú

Cultural Transformation• Conducting diagnostics of the current organizational culture.• Designing cultural strategy through the creation of a comprehensive strategic plan.• Defining and implementing the desired culture.Impact and Sustainability• Internal diagnosis of sustainability.• Developing sustainability vertical strategy and creating sustainability consulting services.• Designing frameworks for each service.Strategic Planning• Analyzing and diagnosing the current company situation.• Designing comprehensive strategic plans, including creating purpose, vision, value proposition, and objectives.• Implementing agile methodologies.Achievements:• Achieving 100% satisfaction in all managed projects.• Obtaining a 100% Net Promoter Score (NPS).• Successfully managing national and international clients from various industrial sectors.

Lima, Perú

• Managing project data and documentation.• Conducting research and analysis of quantitative and qualitative information.• Providing support in the implementation of cultural and business projects.Achievements:• Achieving 100% customer satisfaction in all projects completed.• Successfully completing all projects within agreed-upon timelines and according to specified requirements.

Lima, Perú

• Managing social media platforms, creating relevant content for different platforms and audiences.• Continuously monitoring and analyzing communication channels.• Designing and executing external communication strategies.Achievements:• Achieving a +15% increase in the number of new followers on social media.• Increasing the reach of each post by +15% through the use of content optimization tactics.

Lima, Perú

• External market analysis to identify business opportunities. • Attraction of new clients through effective campaigns on LinkedIn. • Management and retention of existing customer base.Achievements: • Achieved 70% of planned revenue for the position. • Achieved 90% sales funnel completion. • Acquisition of 5 new clients in 3 months of work.

Lima, Perú

• Supervision and leadership of the external relations department.• Attraction, management, and retention of strategic corporate alliances.• Planning and execution of high-impact national events.Achievements:• Attendance of over 2000 young individuals at national events.• Over 200 appearances in media outlets.• Achieved over 70% of planned revenue.

Buenos Aires, Argentina

• Leadership of the external relations department, developing and implementing strategies to strengthen the network of contacts and promote the brand.• Designing the sales portfolio, highlighting the company's products and services.• Conducting exhaustive analysis of the external market to identify business opportunities and emerging trends.• Attracting, managing, and retaining new corporate alliances, cultivating solid and lasting relationships with strategic partners.Achievements:• Achieved revenue plan by over +60% of the planned target.• Attracted more than 10 strategic allies.• Secured over 10 appearances in local media outlets.• Attained attendance of over 300 international participants at the event.

Rosario, Argentina

• Comprehensive analysis of the external market, identifying growth opportunities.• Generation of new strategic alliances through the identification and proactive approach to potential partners.• Design of a comprehensive public relations strategy, encompassing media management and external communications.Achievements:• Secured 3 new strategic alliances with key partners, strengthening the network of collaborators and expanding business opportunities.• Physical positioning of the brand in new city locations, enhancing visibility and reach of the company in the local market.