Bruno Paso Email & Phone Number

London, England, United Kingdom

• Welcoming customers & actively providing information, directions, and other assistance to guests in and around the Battersea Power Station location.• Assisting customers with shop mobility and accessibility needs.• Managing all incoming customer correspondence and communications whilst providing a professional timely first-line response to all queries.• Dealing efficiently and calmly with any guest issues relating to lost property, first aid, and safety protocols.• Helpfully providing visitors with other tourist information.• Implemented strategies for improving customer service levels, resulting in a 25% increase in customer retention and a 15% increase in customer referrals.

London, England, United Kingdom

• Assisting the Events Manager with the planning of the conferences, seminars, meetings, workshops, and lectures with logistical and administrative support.• Attending events and activities when required, including some weekends and evenings.• Communicating with clients regarding their event requirements (catering, timings, equipment need and room layout).• Running activities session, including demonstrating or leading some activities.• Representing the Conference Team at relevant internal/external meetings/presentations when applicable.• Welcoming to all visitors; explaining the event activities and promoting the event to visitors on the day with confidence and enthusiasm.• Coordinated and managed a high-profile conference event for 300 guests, resulting in a 95% satisfaction rate and positive customer feedback.

Greater London, England, United Kingdom

• Greeting customers in a friendly and professional manner, providing assistance with product selection.• Maintaining an organized and clean store environment to ensure customer satisfaction.• Assisting customers with locating items, answering questions about products, and offering suggestions for additional purchases.• Processing payments accurately and efficiently using the point-of-sale system.• Ensuring daily targets are met consistently.

London, England, United Kingdom

• Recruiting, training, and supervising café staff.• Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.• Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.• Taking inventory of café supplies and ordering new stock as needed.• Resolving customer complaints regarding food quality and customer service.• Established strong relationships with vendors and suppliers, negotiating favorable contracts and reducing supplies costs by 10%.

London, England, United Kingdom

• Taking customers food and beverage orders. • Preparing and serving hot and cold drinks such as coffee, tea, specialty beverages, pastries, and salads.• Operating and accepting card payments and preparing sales invoices.• Maintaining a clean and sanitized working environment.• Regularly performing stock checks in the coffee bar and placing new orders.

• Give customers drink menus and answer their questions regarding ingredients.• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios.• Serve beverages and prepared food, like cookies, pastries, brownies, muffins and salads.• Receive and process payments (cash and card).• Maintain stock of clean mugs and plates.

London, England, United Kingdom

• Greeting customers and introducing them to the menus.• Taking the customers’ orders and delivering them to the kitchen staff forpreparation.• Operating the drink fountain and coffee station.• Inquiring if the customers are satisfied, giving bills and processing payments.• Answering phone calls and making reservations.

Marituba, Pa

• Controlar a agenda do Secretário, sendo o responsável por agendar e desmarcar reuniões, planejar viagens e etc;• Elaboração de atas de reuniões, ofícios e comunicados ofícios e memorandos;• Receber, conferir e encaminhar documentações sendo o responsável pela organização de arquivos e documentos de posse do Secretário;• Pré-produção, coordenação, supervisão e acompanhamento dos eventos de grande porte do Município (instalação, pré-montagem, desmontagem);• Coordenar equipes, realizar parcerias, intermediando negociação de preços, prazos de entrega, condições de pagamentos com clientes em potencial;• Responsável, também, pelo sucesso da descentralização, objetivando o crescimento e cumprimento das estratégias e metas.

Belém E Região, Brasil

• Atendimento ao cliente; • Cotação e negociação de materiais, produtos e serviços com fornecedores; • Contratação de serviços de terceiros; • Coordenação dos serviços, fornecedores e envolvidos no processo de execução dos eventos; • Pré-produção, coordenação e acompanhamento dos eventos (instalação, pré-montagem, desmontagem); • Suporte junto ao cliente; • Elaboração de relatórios pós-eventos; • Participação em processos de concorrência e licitações;

Belém, Pará

• Atendimento interno, externo e telefônico; • Responsável pela agenda da coordenação; • Organização de reuniões e eventos da Gerência; • Elaboração de contratos, pautas, ofícios, memorandos e planilhas no Office; • Participação no processo de locação de espaços comerciais entre o Banco e terceirizados, objetivando lucro para a instituição; • Suporte organizacional nos eventos internos da Gerência; • Sucesso na conquista da premiação, dentre os estagiários da gerência, por implantação do melhor projeto corporativo do ano de 2012.

Belém, Pará

• Gestão da Informação (Manuseio do Sistema E-Protocolo); • Agendamento de reuniões; Reservas de veículos, hospedagem e diárias; • Confecção de relatórios de viagem; • Suprimento de fundos; Emissão de passagens aéreas; • Prestação de contas; • Administração de material (Requisição/Controle de Material e Manuseio do Sistema SIMAS); • Elaboração de documentos no Office; • Atendimento ao público interno, externo e telefônico.