Supervised 5 employees providing guidance on work assignments, orientation and training, in order to achieve the daily goals and tasks. Coordinate despatching and receiving of UPS trucks, following priorities and deadlines to guarantee that the orders will be delivered on time. Manage administrative tasks daily, coordinating with the team workers in order to guarantee the priorities will be finished each day. Lead the overnight floor operation, organizing products… Show more Supervised 5 employees providing guidance on work assignments, orientation and training, in order to achieve the daily goals and tasks. Coordinate despatching and receiving of UPS trucks, following priorities and deadlines to guarantee that the orders will be delivered on time. Manage administrative tasks daily, coordinating with the team workers in order to guarantee the priorities will be finished each day. Lead the overnight floor operation, organizing products, orders by destination, skids (pallets), defining delivery priorities to ensure operational goals. Show less

Illustrate design ideas using storyboards, process flows and sitemaps;Design graphic user interface elements, like menus, tabs and widgets;Build page navigation buttons and search fields;Develop UI mockups and prototypes that clearly illustrate how sites function and look like;Prepare and present rough drafts to internal teams and key stakeholders ;Identify and troubleshoot UX problems (e.g. responsiveness);Perform Clean and Sleek UI / Graphic design (Be able to create… Show more Illustrate design ideas using storyboards, process flows and sitemaps;Design graphic user interface elements, like menus, tabs and widgets;Build page navigation buttons and search fields;Develop UI mockups and prototypes that clearly illustrate how sites function and look like;Prepare and present rough drafts to internal teams and key stakeholders ;Identify and troubleshoot UX problems (e.g. responsiveness);Perform Clean and Sleek UI / Graphic design (Be able to create content with minimalinstruction) Show less

Conducted preparation of advertisement strategies, analyzing customer needs vs budget to recommend the better solution and meet the customer goals. Prospected potential clients daily by cold emailing, calling, referrals and social selling, in order to convert to leads and get new contractsProvided post-sales daily contact with customers, understanding their needs, upgrade services, revamp contracts as necessary to maintain a good number of retention and… Show more Conducted preparation of advertisement strategies, analyzing customer needs vs budget to recommend the better solution and meet the customer goals. Prospected potential clients daily by cold emailing, calling, referrals and social selling, in order to convert to leads and get new contractsProvided post-sales daily contact with customers, understanding their needs, upgrade services, revamp contracts as necessary to maintain a good number of retention and quality;Developed and created Company Visual Identities, understanding their briefing, such as target audience, culture and goals to guarantee the best solution will be provided. Coordinated One-time contracts for creation of Logo, Business Cards, Flyers, etc. to boost brand loyalty and increase recognition. Analyzed and defined the target audience then created social media posts using google analytics and google ads to develop and build relationships with target audience, increasing reach, engagement, and reaching potential customers to convert to lead. Created instagram arts, videos and texts for social media, following the strategies, such as engaging new customers, attracting potential customers daily, to achieve customer goals. Show less

Sales presentation of cutlery and product insurance lifelong to potential customers in order to achieve company goals. Client Retention, informing new products in order to create loyalty and increase the company goals.Client prospecting through client referral and making a cold call in order to convert more leads.

Created the new designer of new products, such as t-shirt and kimono to new collection per year; Defined the sponsorship of athletes, understanding the target audience to increase company revenue and more visibility. Created Social Media posts and developed instagram arts, sales letter, managing and answering customer doubts, comments and direct messages, etc. to promote engagement and solve customer needs. Assisted the design of Special Kimono Limited Product regarding… Show more Created the new designer of new products, such as t-shirt and kimono to new collection per year; Defined the sponsorship of athletes, understanding the target audience to increase company revenue and more visibility. Created Social Media posts and developed instagram arts, sales letter, managing and answering customer doubts, comments and direct messages, etc. to promote engagement and solve customer needs. Assisted the design of Special Kimono Limited Product regarding the 22nd Company's Anniversary to celebrate and increase company branding.Planned and organized event of launching new release product, managering, target audience, creating communication, coordinating budget, promotional material and posting at social media and partners. Created catalog of products and premium catalog according sales needs, to B2B negotiations in order to increase sales and loyalty.Coordinated website management contractor daily to guarantee that the website will keep updated with products and advertisemnt photos. Show less

Assisted the creation of a Company Website along with contractor company, providing photos, imagens, content regarding “about us”, services and products that were provided in order to develop and build relationships with target audience, increasing reach, engagement, and reaching potential customers to convert to lead. Creation of Marketing, such as flier, institutional folder, powerpoint presentations to have more professional communication with B2B customers. Created Social… Show more Assisted the creation of a Company Website along with contractor company, providing photos, imagens, content regarding “about us”, services and products that were provided in order to develop and build relationships with target audience, increasing reach, engagement, and reaching potential customers to convert to lead. Creation of Marketing, such as flier, institutional folder, powerpoint presentations to have more professional communication with B2B customers. Created Social Media pages, such as linkedin, facebook, instagram, twitter to achieve company goals. Assisted international clients of the company as translators, understanding customer needs, and addressing in order to solve issues. Provide great customer service in the 2016 Olympic Games in Rio de Janeiro, such as organizing lines, ticket checker, answering customer doubts, providing general orientation to guarantee the customer satisfaction. Show less