Head das áreas: Comercial, Atendimento e Experiência do Cliente, Financeiro, Marketing e Operações.A ENXNet é uma StartUp Brasileira que nasceu de um spin-off da ENX Services, uma empresa consolidada no mercado de hospedagem em nuvem. Nosso objetivo é revolucionar o tradicional mercado de serviços de internet no Brasil!Não temos cobranças erradas, telemarketing, vendas casadas, letras miúdas ou descaso com o cliente.Já sentimos na pele as dificuldades para encontrar, no… Show more Head das áreas: Comercial, Atendimento e Experiência do Cliente, Financeiro, Marketing e Operações.A ENXNet é uma StartUp Brasileira que nasceu de um spin-off da ENX Services, uma empresa consolidada no mercado de hospedagem em nuvem. Nosso objetivo é revolucionar o tradicional mercado de serviços de internet no Brasil!Não temos cobranças erradas, telemarketing, vendas casadas, letras miúdas ou descaso com o cliente.Já sentimos na pele as dificuldades para encontrar, no Brasil, um bom serviço de internet a um custo acessível, que não te obrigue a assinar contratos de permanência mínima e que valorize o atendimento ao cliente.Focamos no atendimento personalizado e estamos em constante busca de surpreender nossos clientes. Show less

Head das áreas: Comercial, Experiência do Cliente, Financeiro e Marketing.ENX operates in two diferent segments:Providing cloud services for online games with EnxadaHost (enxahost.com):We make creating game servers a simple task, especially for users that just want to play with their friends and have no technical knowledge.Broadband Internet Services with ENXnet (enx.net.br):We want to revolutionize the traditional (and precarious) telecommunications… Show more Head das áreas: Comercial, Experiência do Cliente, Financeiro e Marketing.ENX operates in two diferent segments:Providing cloud services for online games with EnxadaHost (enxahost.com):We make creating game servers a simple task, especially for users that just want to play with their friends and have no technical knowledge.Broadband Internet Services with ENXnet (enx.net.br):We want to revolutionize the traditional (and precarious) telecommunications market in Brazil by offering a Quality, Transparent, Accessible and Humane service. Show less

EnxadaHost is a Brazilian Startup that provides cloud hosting services specialized in the gamer public. We were born in 2019 offering Minecraft hosting services and today we are the Brazilian leading Minecraft hosting. Besides Minecraft hosting, we also offer dedicated servers, DDoS protection, VPS gamer (also serving other games - GTA, V Rising, Counter Strike, etc.), besides other customized services. Our goal is to deliver a good hosting service: efficient, transparent… Show more EnxadaHost is a Brazilian Startup that provides cloud hosting services specialized in the gamer public. We were born in 2019 offering Minecraft hosting services and today we are the Brazilian leading Minecraft hosting. Besides Minecraft hosting, we also offer dedicated servers, DDoS protection, VPS gamer (also serving other games - GTA, V Rising, Counter Strike, etc.), besides other customized services. Our goal is to deliver a good hosting service: efficient, transparent, affordable and that values customer service. We focus on personalized service, user friendly, high performance hardware and high service availability.enxadahost.com Show less

- Suporte técnico em assuntos estruturais em checks de manutenção pesados em Hangar,- Desenvolvimento de projetos e e processos de melhoria. Principais entregas:Reformulação processo de controle ações futuras (reparos provisórios, inspeções repetitivas, etc). Tornando o processo mais simples e automatizado. Permitindo dar visibilidade de necessidade HH, material e instruções de reparo com antecedência.Desenvolvimento processo de análise e liberação itens estruturais nas… Show more - Suporte técnico em assuntos estruturais em checks de manutenção pesados em Hangar,- Desenvolvimento de projetos e e processos de melhoria. Principais entregas:Reformulação processo de controle ações futuras (reparos provisórios, inspeções repetitivas, etc). Tornando o processo mais simples e automatizado. Permitindo dar visibilidade de necessidade HH, material e instruções de reparo com antecedência.Desenvolvimento processo de análise e liberação itens estruturais nas bases de manutenção de linha criando um "funil" de apoio técnico em casos de "findings" de ítens estruturais na operação.Desenvolvimento de treinamento específico para as bases de manutenção de linha voltado ao correto mapeamento de danos estruturais, dimensionamento e reporte. Show less

Maintenance Engineer in the Fleet Control Team department as a Structures and Interiors specialist. Area responsible for preventive, predictive and maintenance management in the company's fleet.Identification of failure trends through analysis of recurring reports;Definition of structural repairs to correct a fault found during operation within the deadlines established by the applicable manuals;Support trouble shooting and line maintenance teams in situations of AOG… Show more Maintenance Engineer in the Fleet Control Team department as a Structures and Interiors specialist. Area responsible for preventive, predictive and maintenance management in the company's fleet.Identification of failure trends through analysis of recurring reports;Definition of structural repairs to correct a fault found during operation within the deadlines established by the applicable manuals;Support trouble shooting and line maintenance teams in situations of AOG aircraft due to structural damage;Leader in the management of interior items considered NEF (Nonessential equipment and furnishings);Representative of Structures, Interiors and ATA 38 cells at international conferences with manufacturers and other operators;Development of improvement projects. Some examples:- Reformulation of the NEF items process:Development of a new process, based on the Effort x Impact Matrix, which allows prioritizing the closing of NEF items that most affect the customer experience.Results achieved: After three months of implementation of the new process, the number of NEF items in general in the fleet was reduced by about 40%. The average time for closing a NEF items that most affect the customer experience (ex: seat reclining) was reduced by 77%;- Development of a formal process to handle and control maintenance actions that require future actions (examples: provisional repairs, deferred maintenance, etc.). Ensuring that all actions requested by the applicable manuals are carried out within the specified deadlines;- Liquid Spill Project: Development of a process for correct corrective treatment, identification of root causes and development of action plans to mitigate new occurrences of liquid spills in the cargo compartments of the aircraft. Show less

Mechanical Engineering Technician in the Maintenance Engineering departmnet, Interiors division. Area responsible for the maintenance of aircraft interiors and accessories. Technical support to repair shops, technical support to line maintenance and hangar. Service bulletins analysis. Preparation of technical bulletins, repair instructions (bringing savings in the order of $ 100,000.00 annually), Engineering Orders and engineering technical opinions. Benchmarking with national and international… Show more Mechanical Engineering Technician in the Maintenance Engineering departmnet, Interiors division. Area responsible for the maintenance of aircraft interiors and accessories. Technical support to repair shops, technical support to line maintenance and hangar. Service bulletins analysis. Preparation of technical bulletins, repair instructions (bringing savings in the order of $ 100,000.00 annually), Engineering Orders and engineering technical opinions. Benchmarking with national and international companies. Development of continuous improvement projects:Interior PMAs (alternative) items implementation project: Savings estimated at $ 850,000.00 annually.Emergency equipment standardization project: Single standardization of quantity and position in the entire fleet (17 configurations before the project), release of BINs for hand luggage resulting in additional space for 8 bags per aircraft, weight reduction in the order of 70kg per aircraft , cost reduction in the order of $ 200,000.00 annually.Aperance Program Project: Improvement in line maintenance and Hangar with a focus on the interior aspect of the aircraft. Deep cleaning program and carpet change. Show less

Mechanical Engineering internship in the Maintenance Engineering departement, Interiors division. Area responsible for the maintenance of aircraft interiors and accessories. Development of process improvement and standardization projects, aiming at cost and quality reduction. Technical support for the Interior Workshop and line maintenance, preparation of technical bulletins, repair instructions, Engineering Orders and technical engineering opinions. Constant contact with international… Show more Mechanical Engineering internship in the Maintenance Engineering departement, Interiors division. Area responsible for the maintenance of aircraft interiors and accessories. Development of process improvement and standardization projects, aiming at cost and quality reduction. Technical support for the Interior Workshop and line maintenance, preparation of technical bulletins, repair instructions, Engineering Orders and technical engineering opinions. Constant contact with international suppliers and service providers (English and Spanish). Show less

Mechanical engineering internship in the Maintenance inspection area at GOL's Aircraft Maintenance Center. Area responsible for quality control of aircraft maintenance services in the hangar. Monitoring the routines of inspectors of each specialty (Structure, Engine and Avionics), practical experience with the aircraft. Development of process mapping for the sector providing improvements and standardization of processes. Development of labor indicators for the sector, identifying opportunities… Show more Mechanical engineering internship in the Maintenance inspection area at GOL's Aircraft Maintenance Center. Area responsible for quality control of aircraft maintenance services in the hangar. Monitoring the routines of inspectors of each specialty (Structure, Engine and Avionics), practical experience with the aircraft. Development of process mapping for the sector providing improvements and standardization of processes. Development of labor indicators for the sector, identifying opportunities for improvement. Support in the preparation of "On Job Training" for technicians and inspectors of the hangar. Constant communication with the engineering and planning sectors developing improvement projects continues in the hangar. Constant contact with technical manuals. Support and monitoring of international suppliers and service providers (English and Spanish) during visits to the hangar and external requests. Conducting routine technical training for maintenance and management of the hangar, as well as specific training for Boeing 737NGs. Show less

• Preparation and monitoring of access control projects, frequency control and CCTV;• Conducting on-site survey, identifying equipment that best meet the customer’s needs, evaluating and defining infrastructure services;• Technical guidance to business consultants for preparation of projects as demand;• Identification of solutions on the market, for the use of equipment, enabling and optimizing the cost of the project;• Monitoring infrastructure partners in the implementation of… Show more • Preparation and monitoring of access control projects, frequency control and CCTV;• Conducting on-site survey, identifying equipment that best meet the customer’s needs, evaluating and defining infrastructure services;• Technical guidance to business consultants for preparation of projects as demand;• Identification of solutions on the market, for the use of equipment, enabling and optimizing the cost of the project;• Monitoring infrastructure partners in the implementation of the project. Show less

• Corrective and preventive maintenance on equipment of Frequency Control, Access and Security: turnstiles, barriers, time clocks and CCTV;• Technical Management: technical visits scheduling, reporting, accountability. Customer support: equipment and Frequency Control Systems and Access;• Quality Auditor.

Maintenance of electronic equipment: turnstiles, time clocks and CCTV;Administrative Works

Development and presentation of the study “Integrating TRIZ into DFSS for New ProductDevelopment ”with monitoring by PhD in Mechanical & Manufacturing EngineeringYousef Amer - Research on the integration of the Russian method "TRIZ" with the Design for Six Sigma method.

Scholarship at the University of South Australia by the Brazilian federal government program Science without Borders.