Bruno Tripodi Email & Phone Number

• Provided Technical Support for online virtualized datacenters, utilizing market products such as VMWare Vsphere ESXi 5.5 and Microsoft HyperV 2012 R2.• Provided Technical Support for Software Systems such as Microsoft 2012 SQL Database , Micorsoft 2012 Exchange and Outlook (Mobile and Desktop), Datto Disaster Recovery Backup for virtualized Systems, Veeam Disaster Recovery virtualized Systems, Microsoft Desktop Systems ( Windows 7, 8.1, 10), Docusnap 6.5 Document Management System, LABTECH 10.5 MSP RMM (Remote Monitoring And Management System), Microsoft CRM 2012, Microsoft Office 365, Microsoft Sharepoint 2012, and Microsoft Server 2012 products.• Provided Networking Support for Internetworking products such as: Cisco Switches, Dell Switches, GrandStream PBX Software, Elastix PBX Software, WatchGuard Routers, Firewall, and Wireless products, DLink Voice Switch, Panasonic Video Conferencing System (IP BASED), • Provided Technical Support for Data Storage Solutions such as: Local Data Storage (SAS, SCSI, SATA, RAID 1,5,6,10,01), Networking Storage (DATTO SE5000/SE10000 NASs, DELL Equallogic SAN, DELL Sentinel NAS, VMWare iSCSI Storage, Microsft iSCSI Storage, Netgear NAS Storage, and Promise Vess 2000 series NAS products.• Provided Technical Support on Security and Firewall for BO-VPN (Branch Office Virtual Private Networks) products via (SSL,IPEC, VPN) such as: WatchGuard Routers, WatchGuard Firewalls, WatchGuard Wireless APs products.

Toronto, Canada Area

• Providing Microsoft Windows and Web Applications Development, Internet/Intranet Networking, Database Design and Implementation, Local Area Networking, Inter-Networking, Website Design and Implementation, WiFi Wireless Networking, VOIP (Mercom), and Technical Support.• Troubleshot, supported, and configured TCP/IP Protocol Architecture Infrastructures platform services(DNS, DHCP, SMNP, SMTP, RTP, HTTP, SSL, Telnet, POP3, PKI, Voice-IP, IMAP4, TCPIP)• Supporting and implementing Active Directory Infrastructure and DNS Servers, DHCP Servers, Domain Controllers, Domain Policies, Organizational Unit Policies, and Authentication Security on Windows 2003/2008 Windows Servers. Configured and setup Replication, and Global Catalogs.• Troubleshoot and configure TCP/IP Infrastructures (UDP,TCP, IP, NETBEUI, SMNP, SMTP) protocols in a Windows Server 2008, Windows XP, Windows 7, and Linux (RedHat/ManDrake) desktop platforms.• Installed, configured, and administered Windows Exchange Server 2000/2003. Setup Virtual Servers (SMTP, HTTP, IMAP4, POP3), Directory User and Group objects and POP3, IMAP4, HTTP, and MAPI clients.

Toronto, Canada Area

• Facilitated and delivered eCommerce /eBusiness (B2B) solutions via Internet Web Technologies and N-tier Enterprise Database Architectures for Central and Eastern Canada for Fortune 500 accounts• Responsible for understanding customer’s business and technology problems and providing technical sales for Central/Eastern Canada Fortune 500 accounts.• Performed Business Analysis of existing business applications, which consisted of understanding account current applications platforms, and SQL relational databases, desktop UI (ACTIVEX, JAVABEANS, COM, COM+, HTML, XML) solutions, Internet Technology solutions (ASP, VBSCRIPT, JAVASCRIPT, JAVA) on Microsoft IIS 5.0/5.1, Apache Web Servers running Windows 2000, UNIX, and Linux Server platforms.• Presented technical solutions of NetManage’s eBusiness products (OnWeb), Host-access (Rumba and ViewNow), and Web to Host products to technical and management staff for customers.• Managed the failure and resolution process for problem accounts in Eastern Canada, identified, diagnosed, and implemented product fixes/enhancement software for customer satisfaction

Toronto, Canada Area

• Assignments have been in the areas of: Strategic Network Planning & Design, LAN/WAN Hardware/Software Implementation, Project Management, Network Feasibility Studies, Product Evaluation, Post/Pre-sales, Technical Documentation and Presentation, LAN/WAN troubleshooting and training. Contracts Customer: Bank of Montreal, Rogers Retail Stores, Ministry of Housing, TD Bank, Ontario Hydro, Metro Volunteer Center, Voice System Corp, TOS Systems, Euro Digital Systems, CIBC (HBRC) Hamilton Business Recovery Center, (IPC) International Purchasing Company, G E Aircraft.

Toronto, Canada Area

•Project Management and defining technical deliverables and facilitating presentation for major accounts.•Reported directly to VP of Sales and VP of Operations for the development of LAN/WAN and MIS Outsourcing business solutions and Business needs.•Developed connectivity and MIS Outsourcing solutions for prospective clients, which consisted of the preparation of Networking and Data Communication strategies, costing analysis, and network transition plans for Data/Tel Communications facilities (ISDN, TI, Fractional TI, Point to Point leased lines, Frame Relay, X.25).

Toronto, Canada Area

• Provided integration, installation, configuration, and troubleshooting of Local Area Networks, Inter-Networking, Client/Server, and Wide Area Networking technology solutions working closely with multivendor and Channel partners (IBM, Novell, Microsoft, Wellfleet, Bay Networks, Cabletron) and more. • LAN Specialist for Executive Sales Force in the preparation and delivery of procurement processes for RFPs and RFIs on all major projects and deliverables for Vertical Markets and Channel Partners.• Provided research on technical networking solutions and prepared technical reports of network connectivity solutions for RFPs and RFIs for the LAN Specialist group on all 3rd party WAN/LAN, bridges, routers, switches, hubs, network management tools, and IBM SNA gateway products for Account Executive Sales Force accounts.

Toronto, Canada Area

• Presales and Post Sales Systems Engineer for delivery of technology solutions to accounts in Vertical Markets (Energy, Transportation, Education, Financial Banking, Insurance, and Government)• Provided integration, installation, configuration, and troubleshooting of Local Area Networks and Wide Area Networks,Inter-Networking, and Client/Server products and technologies. • Provided, the installation and troubleshooting of Token Ring, Arcnet, and Ethernet cabling topologies. • Provided pre-sales and post-sales on LAN networking and connectivity products, and RFPs solution for current accounts needing expansion on existing LANs (bridges, wide area networking to IBM mainframes or AS/400 systems) for Account Executives Sales Force

Ccna Certification, Computer Engineering, 90 %

Activities and Societies: - CCNA Network Fundamentals - CCNA Routing Protocols and Concepts - CCNA LAN Switching and Wireless - CCNA.

Diploma, Information Data Systems, 80%

Activities and Societies: Data Information Systems and Architecture Data Processing and Systems Applications

Computer Engineer Degree, Electrical, Electronic And Communications Engineering Technology/Technician, 98%

Technologist in Computer Electronic and Engineering

Certificate, Data And Tele Communications, 80%

Activities and Societies: DataCommunications for Computer System Informtions Understanding all ares of DataCommunication.