Highlights● 14 years of experience in the IT field and most of it, I've been working as Project Manager (waterfall / agile) ● Project management through different methodologies, such as Kanban, Agile, PMBOK;● Large experience in the IT field working in different areas, such as industry, wholesale, sales, retail, construction, healthcare, marketing, services, among others;● International certifications such as PMP, ITIL, CSM;● Experience in many technologies such as SalesForce, JIRA, Power BI, Trello, Office 365, SQL, BIzagi, IBM BPD, Blueworks, Skype, hangout, Teams, Java, Angular, PHP, C#, among others;● Strong leadership skills such as people management, apply feedback, people mentoring, organization, motivation, compromising, critical sense.● MBA IT governance; ● Experience in risks and issues management, follow up stakeholders, scope planning, project monitoring, implement processes to conduct the projects, status report to my lead, planing schedules, deadlines and cost controls, among others. Results:● I've analyzed and implemented almost 50 processes, for example, the best way to conduct project lifecycle (procedures);● I got to reduce project risks (15%), through risks analysis, risks selection, and risks mitigation; ● I got an award because I became is the best leader in the company● I improved the NPS to 90% of my customer service;● I got an award because I was indicated how is the eighth communicative leader of the whole company
Listed skills include Quality Management, Powerpoint, Linux, Bizagi, and 35 others.