Matthew Brunton Email & Phone Number

London

In my role as Head of Office Infrastructure I am responsible for the delivery of End user IT services for the Checkout.com offices covering Office Networks, Meeting Rooms, Digital Signage, Event Technology, Desktop experience and Office Moves Key Achievements Office Networks - In collaboration with the network team designed and deployed a new network.

London, United Kingdom

• Customer and data focused manager who is responsible for delivering all aspects of technology for the Operations team across the bank and P2P entities. Required to understand and translate business requirement into.
• Deployment of Salesforce to over 150 users across three operations departments including high levels of automation. Responsible for the supplier management including reviews and contract negotiations
• Introduced efficiencies through process improvement and new technology to allow our customer based to grow by 30% without needed to increase the size of the team
• Replaced existing telephony platform with an automated dialler solution for the outbound collections team improving dial rate by over 1000% per month taking the project from supplier selection through to deployment and.
• Managed the redesign of Salesforce interfaces to improve efficiency resulting in a 10% efficiency gain when managing Underwriting and Collections cases working with both teams and in-house development staff
• Introduced IVR technology to the customer journey to automate security checks resulting in reduced agent talk time

London

London, United Kingdom

London, United Kingdom

• Set up in 2000, Clearlybusiness is a London-based innovation unit of Barclays with a core a focus on product innovation and distribution, proposition development and sales management. Delivered all IT systems and.
• Managed an IT team of 5. Identified areas of development and built training plans for each member of the team
• Maintained the infrastructure and support to deliver 6 web-based locally hosted Barclays Business products. Protected Barclays’ number 1 market share for start up businesses by ensuring 99.9% uptime through dedicated.
• Subject Matter Expert for migration of Clearlybusiness systems into Barclays infrastructure. Designed the technical migration, produced system documentation and implemented QA testing plan
• Identified and re-designed key IT processes for management information resulting in reports being delivered in a more automated fashion and decreasing the time effort required by 50%
• Management of all IT suppliers including regular contract/service reviews. Examples include re-negotiating existing datacentre agreement resulting in a 10% annual saving – achieved by reviewing existing hardware and.

London, United Kingdom

• Key Achievements
• Management of a team of 3 people with each of them being promoted through extensive training and development within 2 years.
• All IT expenditure has been delivered under budget every year without compromise to service provision
• Designed and Manage the current Roadmap with regular progress meetings with key stakeholders and board members
• Managed and help implement the redesign of company website using Umbraco as a CMS and using a tag driven architecture to drive relational pages
• Project managed the implementation of Exchange 2010 with company-wide rollout to agreed schedule. Project justification was backed with sound business case and financial projections

London, United Kingdom

During Matthew's time at 4C he has completed multiple projects across many different disciplines. These include: Introduction of a VPN for offsite users thus providing remote access whislt out the office. The VPN is powered by Juniper and uses mutiple checks to establish end-user security and accessibilityIn addition Matthew has introduced Sharepoint for.

Computer Science, With Honours

A-Level, Maths, Physics, Chemistry