Bruno Abreu Email & Phone Number

Oslo, No

Oslo, No

Oslo, Norway

Jun 2024 - CurrentImprovement Project Lead - On-Time Performance (OTP) InitiativeLeading the On-Time Performance improvement project across multiple operational areas, including Ground Ops, Flight Ops, Tech Ops, and IOCC. Responsible for driving the implementation and control of a continuous improvement process, standardizing dashboards, and enhancing data analysis capabilities for improved decision-making and performance tracking.Aug 2023 - May 2024Customer Care Efficiency Collaborated with the Customer Care Department to optimize call center efficiency through comprehensive data analysis, lean methodologies, and process improvements. Key initiatives focused on reducing call handling time and improving customer service quality.Sep 2022 - Jul 2023Crew Management Improvement Worked closely with the Crew Management Team on cross-functional initiatives aimed at increasing crew efficiency. Applied data analysis and process mapping techniques to identify inefficiencies and drive improvements. Monitored and reported on the progress of all related improvement initiatives.

São Paulo, Brazil

Responsible for continuos improvement projects and data analysis of the Line Maintenance

São Paulo, Brazil

Manager of the New Line Maintenance Strategy, working with Oliver Wymann and 16 different areas of Azul Linhas Aéreas.

São Paulo, Brazil

During pandemic times, was responsible for the COVID-19 subjects in the Technical Area. Working with process adaptations, aircraft cleaning (implementation of the UV Treatment Systems - Honeywell), supervision of the processes in the stations and contact with the manufacturers (Embraer, Airbus, Boeing) about the best practices in the market.Apr\2020 - Jul\2020Continuos Improvement - Projects i) Inflight Entertainment - Development of a tool that was able to optimise the necessary resources to accomplish all the tasks Aug\2020 - Oct\2020 ii) Delay Management - Development and implementation of a new process to minimize delays duration and accurrence, of the technical areas.Oct\2020 - Feb\2021

São Paulo, Brazil

Azul Linhas Aéreas Trainee\Graduate Program Business ImmersionIn a period of three months, worked in different areas of the company as Finance, Comercial, Strategy, Operations and Technical. The goal was to have a whole picture to understand the business.Jan\2020 - Mar\2020

Macaé E Região, Brasil

Rotation across the technical areas: coiled tubing units maintenance, hydraulic mechanics, wellhead equipment, nitrogen units, telemetry, spooling and botton hole assembly.

Rio De Janeiro Area, Brazil

Receiving customers with technical information about sports products, securing supplies and ordering directly from the warehouse.

Rio De Janeiro Area, Brazil

Sports direction of the academic center, idealizing and conducting the first CTaça, football competition between engineering courses and promoting sport as a means of integration.

Rio De Janeiro Area, Brazil

Management of all the sports part of Athletic Association, including team and individual sports.

Rio De Janeiro Area, Brazil

Management of Athletic Association work teams, with unbeaten participation in the main university games of the State of Rio de Janeiro and largest delegation in the history of Engineering Games, with approximately one thousand students.

Rio De Janeiro Area, Brazil

Team management in training, travel and competitions.

Rio De Janeiro, Brazil

Representation of ProEng - training company in software and contents applied to the areas of engineering and technology - in the course of Naval and Oceanic Engineering.

Rio De Janeiro, Brazil

Management and control of the costs of the solar boat team, in addition to participating in the shipbuilding process.

Bachelor'S Degree, Naval Architecture And Marine Engineering

Master Of Business Administration - Mba, Project Management

Master In Marine And Lacustrine Science Management, Environmental Studies

Poli Pelo Mundo Exchange Program

Curso Pré-Vestibular

Ensino Médio

Ensino Fundamental

Ensino Fundamental