Barbara Ranae Wildoner-Bourassa Email & Phone Number

Remote

• Key responsibilities:
• Support the Clinical and Field Service Training department with customer, distributor and employee registrations and confirm training (approximately 800 annually)
• Coordinate classroom, bunker and instructor availability
• Supply customer eLearning and course pre-work
• Screen and process VISA invitation letters for customers and distributors
• Forecast training needs to meet new product installations

Los Gatos, CA

Supporting the CEO with complex travel arrangements, both international and domestic, working directly with airlines, hotels and transportation agencies. Additional responsibilities include heavy calendar management, maintaining complex expense reports, special projects and answering phones. Position requires ability to manage the flow and confidentiality.

Sunnyvale, CA

• Executive Support to marketing department consisting of Product Marketing, Strategic Marketing, Patient Access, Business Intel and Communications.
• Book and manage VP’s domestic and international travel including timely preparation and delivery of any materials, logistics and other requirements for the trip (e.g., presentations, trip folders, business cards.
• Proactively manage VP and Directors calendars to accommodate shifting priorities
• Prepare and process expense reports
• Initiate, manage and track purchase requisitions, purchase orders and payments to vendors
• Presentations as needed

Provide support to Engineering department of approximately 40 associates.

• Supported staff members with complex domestic and international travel, expense reports and calendar management.
• Coordinated quarterly all-hands meetings and morale boosting events for 250+ local and remote attendees, organized all logistics and confirmed facility arrangements.
• Managed logistics for executive off-sites for team building events.
• Created various excel spreadsheets with very little direction.
• Backup assistant to Directors of Finance, Business Development, Operations & Human Resources.
• Composed and maintained executive level weekly reports.

• Processed sensitive and confidential material, generated weekly reports, maintained travel, expense reporting and managed GM’s calendar.
• Composed customer correspondence and internal memos for review and distribution.
• Managed logistics for executive off-sites for team building events.
• Managed logistics for all-hands meetings and morale boosting events for 250+ employees.
• Created and maintained division organizational charts using Visio (self taught).

• Reviewed and responded to email on behalf of the CEO. Coordinated complex domestic and international travel for CEO and family members. Provided personal assistance to CEO as needed.
• Implemented and maintained corporate visitor log to ensure risk protection against terrorists and ITAR regulations.
• Managed logistics for quarterly Board of Directors meetings and prepared meeting packages as directed by General Counsel.
• Managed logistics and menu selections for annual shareholders meetings. Prepared meeting materials as directed by General Counsel.
• Assisted executive staff, banks and outside counsel with 4 corporate acquisitions and 1 recapitalization.
• Developed and maintained professional relationships with Board members, political figures and high level armed forces personnel.

• Maintained HR records, filing, staffing, and conducted employment orientation.
• Developed and maintained company headcount report for ease in tracking all staff members from hire to termination and cause.
• Developed and maintained Emergency Evacuation Plan and coordinated quarterly drills.
• Hired, trained, coached, supervised and evaluated reception staff of 3.