Bryan Nguyen Email & Phone Number

Melbourne, Vic, Au

Braybrook, Victoria, Australia

• Conducting EMR training with clerical and clinical staff at Western Health, including system demonstrations, identification of workflow changes, and implementation of strategies to reduce identified risks• Facilitating open communication between stakeholders both in person and electronically• Troubleshooting EMR issues with the project team, internal and external stakeholders to develop and implement proposed solutions• Test and validate EMR workflows, documentation and solutions to ensure accurate communication with involved stakeholders

Footscray, Victoria, Australia

• Used the patient administration system iPM to manage patient information, referrals, and appointments, with the department receiving greater than 400 referrals per day• Coordinated with patients and clinical staff in order to support operational needs and deliver best care• Generated ad hoc reports required for business data analysis• Created and maintained standardised formats for documents and forms used throughout the ASC outpatient department• Supported team members in the effective use of iPM, BOSSNet, Microsoft Excel, Outlook, and other software applications