As part of the Go to Market Systems team, I helped develop a custom CPQ solution that replaced a legacy solution.This tool was written completely with LWC and made callouts to both Aura Enabled Apex methods as well API calls to on-premise systems.We leveraged Gearset for our CI/CD tooling along with Github for version control. This allowed for seamless deployments into our sandboxes and production.I also rotated on PagerDuty for any critical issues that would affect our user base.

Assist on prospective client calls addressing any technical concerns about IC Research's managed package for Account / Contact integration

• Help enterprise clients on-board and troubleshoot any issues they may have with our suite of products (Backup, Sandbox Seeding, Archiver)• Attend weekly meeting with Product Leads to help guide the development of our platform to better meet our client needs• Developed Heroku services that have helped some of our clients troubleshoot certain issues around retrieving storage metrics and Salesforce Critical updates that cause issues with our products

Lead a team of developers that designed custom solutions for our managed package after install in client orgs.Developed a templated CI / CD pipeline script using GitHub Actions so developers can quickly deploy code changes to client org sandboxes and production environments. This allowed us to maintain a source of truth outside of Salesforce and reduce deployment time and complexity.Implemented Dell Boomi to streamline data migrations for customers and to also build out reusable integrations

Technical Architect on two projects:• Audible - design and implementation of a public facing form hosted on Salesforce to ingest podcast user data and MP3 files uploaded to S3• ADP - Territory migration project from TM 1.0 to ETM 2.0

Manager of all cloud services including:• Salesforce ○ 5 Admins• Netsuite ○ 1 Admin• Microsoft Azure ○ 1 developer

Overseeing a complete digital transformation of all Sales and Marketing Technologies.• Implemented Atlassian Suite and CI/CD architecture ○ Setup Jira and BitBucket ○ Jenkins to perform build on SCM change• 4 developers under my management to accomplish a variety of technical tasks• Migration from Oracle CRM to Salesforce ○ Implement SSO via SAML to on-prem ADFS• Integrating 5 different software vendors directly to Salesforce via REST API• Development of an Master Data Management(MDM) solution with AWS using Apache Spark with some custom development in Python ○ Visualize data in Salesforce leveraging Tableau• New integration strategy with Marketo

Oversaw the implementation of Salesforce and other support technologies. Implemented CI/CD architecture to improve development flow and bug resolution with GoCD integrated with on-premise BitBucket. Integrated DO’s VM provisioning system with Salesforce to help give support reps better insight to customer issues. Project requirements were maintained in JIRA on-premise.

Technical architect on customer portal project for a large multinational insurance broker. The client’s website was written in Angular with a REST API backend hosted in Salesforce. A number of .NET web services were also written to get and create policy data from on premise systems integrated to Salesforce. Project requirements were maintained using Microsoft Team Foundation Services (TFS). Project code was maintained in Github

Architect, Developer, and Product Owner on over 20 projects over 2.5 years. Projects took place in the following verticals (including marquee projects):• Financial Services ○ An asset management portal for upper management written in React hosted in Salesforce• Healthcare ○ A portal written for a medical trial that was accessible for patients, doctors, and researchers. FDA tested and passed. Hosted in Salesforce written in all custom Lightning Components• Entertainment ○ Implemented a system that calculated royalties for music artists and composers from various data sources (I.e. Pandora, Spotify, radio, etc.). Calculations were performed in Heroku with Node.JS and then sent to Salesforce via a REST API.• Developed 2 open source projects that are maintained on GitHub. Was voted “Most Helpful” employee in 2017.• All projects were maintained in JIRA (Cloud Version) and BitBucket (Cloud Version). Used BitBucket Pipelines for CI/CD with a custom Docker image.

Hired as a Senior Salesforce developer to deploy a new implementation of Salesforce that had been developed by a consultant.• Implemented a Salesforce connector for Lotus Notes.• Improved reporting capabilities in Salesforce by converting to a dynamic fiscal year filtering system.

Hired as a Senior Salesforce developer to improve the current implementation of Salesforce.• Implemented version control using Git to track changes made in testing environment(s) that were then promoted to production. • Created a Visualforce Page and controller to generate package XML based on Developers selecting components they worked on a given JIRA ticket• Wrote a responsive website hosted in Salesforce in plain HTML using a custom built CSS library

• ETL and Force.com developer, used ETL tools such as Informatica, Boomi, Pervasive, Cast Iron, etc.• Custom development work with Apex and Visualforce for numerous clients varying from different sizes• Wrote two apps for the Salesforce AppExchange, TaxSMART and eLoader.• Implemented a mobile website for a client using jQuery Mobile.• Salesforce DEV401 Certification• Implemented many integrations and data migrations to and from Salesforce using different ETL tools and custom ETL code in C#.• Maintained in-house servers running VMWare ESXi, Windows, and Linux• Experience with CTI and VoIP implementations

Performed daily IT duties and created a database to track Employee certification.