Bryan Alcala
AeroLeads people directory · profile

Bryan Alcala Email & Phone Number

Senior Technical Support Analyst at Global Payments Inc.
Location: Jacksonville, Florida, United States 8 work roles 3 schools
LinkedIn matched
✓ Verified Jun 2026 3 data sources Profile completeness 86%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Global Payments Inc.
Role
Senior Technical Support Analyst
Location
Jacksonville, Florida, United States
Company size
24257 employees

Who is Bryan Alcala? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Bryan Alcala is listed as Senior Technical Support Analyst at Global Payments Inc., a company with 24257 employees, based in Jacksonville, Florida, United States. AeroLeads shows a matched LinkedIn profile for Bryan Alcala.

Bryan Alcala previously worked as Technical Support Analyst II at Global Payments Inc. and Technical Support Analyst at Global Payments Inc.. Bryan Alcala holds Bachelor Of Science - Bs, Computer/Information Technology Administration And Management from Florida State College At Jacksonville.

Company email context

Email format at Global Payments Inc.

This section adds company-level context without repeating Bryan Alcala's masked contact details.

Global Payments Inc.

Review company-level records connected to Bryan Alcala before choosing the right outreach path.

View email format View company profile Management contacts
Profile bio

About Bryan Alcala

I am a detailed-oriented, Senior IT Support Analyst with 5+ years of experience working with hardware, software, administrative tasks, and end-user support for various industries and work settings. I’ve worked on numerous support related projects, including multiple acquisition migration and integration, IAM onboarding/offboarding management, process documentation, automation, hardware procurement and more. I am continuing my studies in Information Technology Administration & Management and Cloud Engineering to include AWS, Azure and GCP.In my current role with Global Payments, I support a wide range of technologies utilized by employees for product development and serve as the Information Technology site leader. 
Specialties: Troubleshooting, Active Directory, Azure, Google Cloud, Windows, Mac OS, Networking, AV, Data Analytics, Technical Documentation, Jamf, Adobe Photoshop 
Technologies: HTML5, CSS, Python, Java, JQuery, Bootstrap, JSON, SQL, AWS, LinuxPassionate and results-driven, can execute multiple projects and assignments, and meet deadlines in a timely manner. Fluent in English and Spanish. Apple Certified Associate.

Current workplace

Bryan Alcala's current company

Company context helps verify the profile and gives searchers a useful next step.

Global Payments Inc.
Global Payments Inc.
Senior Technical Support Analyst
Jacksonville, FL, US
Website
globalpaymentsinc.com
Employees
24257
AeroLeads page
Company profile
View company profile Email format
8 roles

Bryan Alcala work experience

A career timeline built from the work history available for this profile.

Senior Technical Support Analyst

Current
Global Payments Inc.

Atlanta, Georgia, US

May 2022 - Present

It Support Technician

University Of St. Augustine For Health Sciences

San Marcos, California, US

  • Handled resolution of end user requests for hardware and software issues
  • Use of Zendesk ticketing system for logging and tracking of IT tickets
  • Active Directory to manage user accounts, group permissions and computers
  • Exchange and Office 365 Admin Center
  • Utilized Kaseya IT Management and Monitoring Software
  • Support for Crestron audio/visual equipment in conference rooms and classrooms
Aug 2019 - Oct 2019

It Support Specialist Ii

Triad Financial Services, Inc. Nmls #1063

Jacksonville, Florida, US

  • Installation of desktop hardware and software
  • Handled resolution of end user requests on a variety of hardware and software issues
  • Use ServiceDesk ticketing system for logging and tracking of IT tickets
  • Provided remote technical support to end users in remote locations with VPN access
  • Setup audio/visual equipment in conference rooms
  • Repair or upgrade physical hardware on laptops and desktop devices
Feb 2018 - Jun 2019

Support Specialist

Adt

Boca Raton, Florida, US

  • Provide technical support assistance to internal and external customers using proprietary monitoring tools
  • Managed the installation of proprietary software, configuration, and troubleshooting of company equipment such as mobile devices, laptops, desktop computers and tablets
Jan 2017 - Feb 2018

Support Technician

Duval County Public Schools

Jacksonville, Florida, US

  • Use of Windows Deployment Services to reimage school workstations from Windows XP to Windows 7
  • Cable management and network optimization at sites
  • Use of Active Directory, SCCM and Cisco networking hardware
Jun 2014 - Sep 2014
Team & coworkers

Colleagues at Global Payments Inc.

Other employees you can reach at globalpaymentsinc.com. View company contacts for 24257 employees →

KW Kajal Wadhwani Kajal Wadhwani Colleague at Global Payments Inc.Pune, Maharashtra, India, India View → RO Rodrigo Orozco Martinez Rodrigo Orozco Martinez Colleague at Global Payments Inc.México, Mexico, Mexico View → JP Joshua Page Joshua Page Colleague at Global Payments Inc.Henryville, Indiana, United States, United States View → CB Carlo Bernardo Carlo Bernardo Colleague at Global Payments Inc.Metro Manila, National Capital Region, Philippines, Philippines View → AV Austin Vignale Austin Vignale Colleague at Global Payments Inc.Atlanta Metropolitan Area, United States View → NH Nick Hodgkinson Nick Hodgkinson Colleague at Global Payments Inc.United Kingdom, United Kingdom View → AR Alex Rawson Alex Rawson Colleague at Global Payments Inc.Dallas-Fort Worth Metroplex, United States View → YF Yafté Fragoso Eguia Yafté Fragoso Eguia Colleague at Global Payments Inc.Cancún, Quintana Roo, Mexico, Mexico View → RC Rose Carmel R. Rose Carmel R. Colleague at Global Payments Inc.Metro Manila, National Capital Region, Philippines, Philippines View → DB Daniel Bridges Daniel Bridges Colleague at Global Payments Inc.Plano, Texas, United States, United States View →
3 education records

Bryan Alcala education

Bachelor Of Science - Bs, Computer/Information Technology Administration And Management

Florida State College At Jacksonville

Jr. Cloud Practitioner Certification, Cloud Development

Chooseu

Associate Of Science - As, Information Technology

Florida State College At Jacksonville
FAQ

Frequently asked questions about Bryan Alcala

Quick answers generated from the profile data available on this page.

What company does Bryan Alcala work for?

Bryan Alcala works for Global Payments Inc..

What is Bryan Alcala's role at Global Payments Inc.?

Bryan Alcala is listed as Senior Technical Support Analyst at Global Payments Inc..

Where is Bryan Alcala based?

Bryan Alcala is based in Jacksonville, Florida, United States while working with Global Payments Inc..

What companies has Bryan Alcala worked for?

Bryan Alcala has worked for Global Payments Inc., University Of St. Augustine For Health Sciences, Triad Financial Services, Inc. Nmls #1063, Adt, and Duval County Public Schools.

Who are Bryan Alcala's colleagues at Global Payments Inc.?

Bryan Alcala's colleagues at Global Payments Inc. include Kajal Wadhwani, Rodrigo Orozco Martinez, Joshua Page, Carlo Bernardo, and Austin Vignale.

How can I contact Bryan Alcala?

You can use AeroLeads to view verified contact signals for Bryan Alcala at Global Payments Inc., including work email, phone, and LinkedIn data when available.

What schools did Bryan Alcala attend?

Bryan Alcala holds Bachelor Of Science - Bs, Computer/Information Technology Administration And Management from Florida State College At Jacksonville.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.