Software development specializing in n-tier architecture web services using JAX-WS, JAXB, Hibernate, SQL Server and Tomcat that connect to 3rd party vendors (LexisNexis, Experian etc…) to retrieve and store information for our product owners in insurance underwriting. Also assist in writing Gosu code for the PolicyCenter project.

IT hardware, software and network connectivity troubleshooting. Assistance with defining and documenting knowledge base articles. Company recognition for Great Performer award for mentoring junior technicians. Consistently recognized for outstanding service, attendance and proficiency. Consistently won team awards for monthly productivity statistics. Worked simultaneously with multiple clients with varying environments including: The Boston… Show more IT hardware, software and network connectivity troubleshooting. Assistance with defining and documenting knowledge base articles. Company recognition for Great Performer award for mentoring junior technicians. Consistently recognized for outstanding service, attendance and proficiency. Consistently won team awards for monthly productivity statistics. Worked simultaneously with multiple clients with varying environments including: The Boston Consulting Group (Windows XP). Joy Mining and Machinery (Novell).Wrote a prototype Blackberry application for a client to automatically dial and pass credentials to Cisco Meeting Place conferencing service. Application video and source code can be Show less

Executed daily operations of auto litigation management and directed discovery in conjunction with outside counsel. Prepared report findings and negotiated settlement with claimants and recommended litigation by outside legal counsel. Examined claim forms, police reports, medical records, repair invoices and other records to determine insurance coverage in accordance with policy contract Personal recognition in regional news letter for… Show more Executed daily operations of auto litigation management and directed discovery in conjunction with outside counsel. Prepared report findings and negotiated settlement with claimants and recommended litigation by outside legal counsel. Examined claim forms, police reports, medical records, repair invoices and other records to determine insurance coverage in accordance with policy contract Personal recognition in regional news letter for outstanding customer service based on a letter submitted by a policyholder. More than 10 years of hands-on experience in all aspects of claim file handling and management. Extensive analytical ability of trial outcomes and claim settlement valuations. Never lost a case that went to trial. Show less