Director Of Operations
Kennesaw, Ga, Us
• Manage a team of Project Managers, Application Engineers, Technicians, and subcontractors that deliver complex control and monitoring systems for Data Centers, Research Facilities, Higher Education Facilities, and Office Buildings.• Maintain a thorough knowledge of AIA 101, 111, 201, and 401 subcontracts and the essential provisions required in non-AIA type contracts and subcontracts.• Develop and maintain departmental budgets.• Report monthly department financial performance and analysis to corporate accounting.• Perform monthly forecast reviews with Project Managers.• Lead Sales to Operations Turnover meetings for projects.• Review and demonstrate products and services to prospective clients including project take-offs, development of proposals, product demonstrations, and client support.• Develop customer solutions for Branch Offices where customers require management representation to meet their needs.• Visit key customers, listen to their issues and concerns, develop solutions, and work with the project teams to deliver on our promises to continue and build customer trust.• Developed and teach a Project Management workshop for branch offices teaching critical contract provisions, project scheduling and execution tools, and financial accountability. This workshop has been instrumental in improving the performance of several branch locations.• Mentor Project Managers to develop skills that bring projects in on time, on budget and with exceptional customer satisfaction.• Develop strong professional relationships with subcontractors, contractors, owners, customers, and engineers.