Supports Roanoke City Public Schools(RCPS) network connections and network security. RCPS has a large thirty site network. Each site is connected using a ten-gigabit backbone. Sites are connected using Cisco and Meraki Switches. Supports a large wireless network using 1,500 Cisco Meraki Access point. Manages a Cisco next generation firewall, firewall rules, Intrusion Detection Systems, and Intrusion Prevention Systems. Preforms Nessus security scans to help find and mitigate possible security vulnerabilities.Manages RCPS VMware Vcenter environment. RCPS virtual environment has approximately thirty-five physical servers and one hundred virtual servers and appliances. Core servers use iscsi san storage using dell EqualLogic arrays. Manages network access to storage and server network to segment and secure the network.

Supported and maintain PaloAlto 2050 Firewall, BlueCoat Packeteer, and St. Bernard iPrism.Supported a Metro Ethernet network between 12 schools with Cisco routers and HP switches.Provided Active Directory and Windows 2003/08 server support.Set up, troubleshoot, and replace computers as needed for school computer labs and offices.Provide hardware and software support for school faculty and computer labs.

Supervised Technical Support department of 20 employeesProvided Systems Administration support for all technical escalations and system outagesSupported large scale cross country systems and networksSet up new Linux and Windows servers for clients

Troubleshoot failed installations, DSL modem problems, and TCP/IP configurations