Bryan Blaney Email & Phone Number

East Rutherford, New Jersey, United States

Corona, NY

I led the museum’s data-driven audience development efforts and the oversight of visitor experience, including group sales, general sales, parking, membership, gift shop, café, and ancillary attractions, with the goal of growing revenue. I developed a Customer Service Framework, establishing gold standards in quality and staff expectations for engaging.

Jersey City, New Jersey

It was essential that we imparted the Center’s vision and strategic direction to employees at every level and align their work with the institution's high-level objectives.I worked closely with the Chief People Officer (CPO) to reinforce a forward-thinking company culture that embraced creativity and encouraged innovation. Taking risks contributed to a.

Jersey City, New Jersey

I was promoted to Senior Director having outgrown the former position. This job was essentially created so that I could formally take a leadership position and raise the bar on my previous job responsibilities filling a void at the senior leadership level.My charter was to lead the leaders and establish a shared vision of the high-level business objectives.

Jersey City, NJ

I was promoted from Director, Public Programs to Director, Guest Experience based on the leadership skills I had demonstrated, taking on both the Director of Public Operations and Director, Public Programs responsibilities. In this position, I managed an annual budget of $2.5M and led the Guest Experience and Guest Programs departments along with a staff.

As the Director of Public Programs, I oversaw the public programming strategy for the grand opening of the new Liberty Science Center. I partnered with the VP of Experience Integration to establish the operations management structure including the Manager on Duty responsibilities, the daily supervisory team, new training, onboarding protocols, and service.

Jersey City, New Jersey, United States

I was promoted to this position during the building expansion. I jumped at the opportunity because it would give me the chance to interact more with the general public, to teach, and be immersed in the community (not to mention staying employed).I managed the Science Center’s partnership with the State of New Jersey, offering free off-site programs for.

Jersey City, NJ

I managed the front-line operating areas, including welcome and orientation areas, exhibit floors, and the nation’s largest IMAX Dome Theater.My challenge was to fix the scheduling process for the entire organization, which was created and distributed manually, and which became a huge problem as updates did not occur in real time, leading to scheduling.

Jersey City, New Jersey

Enhanced on-site learning experiences by facilitating exhibit exploration, delivering educational programs, and providing hospitality services to museum visitors.

Jersey City, New Jersey

Mentored volunteers, helping them to develop professional skills such as public speaking and facilitating inquiry-based education.