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After streamlining the development teams within 6 months, I was elected to head up the My Smart City business - a service delivery ERP solution that serves the citizens of South Africa with private services and municipal issue logging and tracking. Still in it’s infancy, my role is to make the business profitable within 18 months, build a 200k+ customer base and launch the product across SA. Next is expansion into Africa within a year and launch in UK 6 months after that.The past few months saw me put together a comprehensive business strategy and aggressive roadmap to achieve these goals. I’ve also built out the operations, development, support and dispatch teams complete with training, processes and procedures in place. Furthermore my Flutter development team has built out the Private Services component of the application as well as the resource on-boarding portal. We launched the beta product to the Capetonian market in November and are currently ironing out the last of the technical issues before going national.Highlight: Releasing a viable eCommerce business product within 3 months.

Acumen Software appointed me to take over both their Cape Town and Johannesburg development teams from the CIO. It was an opportunity to increase output, unify the team and restructure the way they worked. I also had to migrate the MSC team from the existing React Native framework to the more fluid and faster Flutter framework. This had to be achieved within 6 months. This was done by using agile principles and methodologies that were tailored to these highly-skilled teams. Their previously siloed workforce was integrated into all departments; from delivery and infrastructure, to support and contact center teams. Additionally, I aided in the development and execution of their intern development programme, skills development programme, performance review and metrics solution as well as a clear development 2-year roadmap.Highlight: Getting a 25-strong development team to embrace a wholly new agile way of working, while achieving streamlined product delivery without compromise.

Developed the Range Extension product for the TFG group to roll out across all 20 TFG trading divisions.Delivered redeveloped Wedding & Gift Registry product for the group within 8-month deadline.Continued to develop and manage teams running myTFGworld (480% growth YOY) and myWedding (Launched March 2021).Won the TFG Th!nk Innovators competition in 2019.

Delivered TFG Groups' online Marketplace product, myTFGworld.com, including all 20 Trading Divisions’ 170 000+ SKUs. Developed the groups' first online Affiliate product. On-boarded first round affiliates for the initial launch of the TFG marketplace.

Apparel Division: Strategy & Product Development: Develop country-wide launch events to take the new brand, MRP, to market across their 1200 stores. Financial Services & Mobile Divisions: Servicing over 1.8 million credit and cellular customers, we streamlined group communications and managed its on and offline communities, driving lead-generation, affiliate and search campaigns. This project covered initial creative direction, product development, business strategy, data analysis, CRM & project deployment.

Market research, data analysis, market segmentation, media and budget forecasting, create marketing and communications strategies, project planning, implementation and delivery.Source, train and manage technical development teams for market research, digital community management and e-commerce development.Establish partnerships with software developers, software vendors and media organisations to grow client revenues.

The business included media research and media management as part of it’s portfolio. The offering included market research, creating & managing online content as well as media placement for local and international clients. These included Shoprite, Boysen’s, Pam Golding & Seeff. We also managed McCarthy Group's media placements for the motor industry including TV, radio and Outdoor.